Facilitate and Collaboration Analyst (On-site)
 CliftonLarsonAllen | |
parental leave, flex time, 401(k)
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 United States, Georgia, Atlanta | |
| 3575 Piedmont Road (Show on map) | |
 Jul 08, 2025 | |
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CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you. CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other. Our Perks:
CLA is growing and seeking to hire an experienced Facilitate and Collaboration Analyst to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment. In this position you should have the following; excellent interpersonal skills with the ability to communicate at all levels. Strong problem solving and creative skills and the ability to exercise sound judgment. Most important, demonstrate a high level of integrity and dependability with a strong sense of urgency and results-orientation. This fulltime, in office role is responsible for overseeing a team that provides comprehensive technical support across specific locations, ensuring seamless operations and strategic alignment with business objectives. This role requires expertise in troubleshooting complex technical issues, managing on-site hardware, software, and network problems, and maintaining conference room equipment to support business continuity. How you'll create opportunities in this Facilitate and Collaboration Analyst role: * Follow our technology standards within specific geographic locations. * Ensures all technology within the office is being used effectively and efficiently. * Proactively collaborate with on-site CLA family members to address current and future technological needs, ensuring all business requirements are met. * Escalate technical issues to Seniors or Leads. * Oversee the setup and maintenance of conference room equipment. * Maintains inventory within specific location. * Interacts with office personnel daily gaining feedback and evaluations of technology and other IT solutions. * Partner closely with IT team members to implement solutions and improvements. * Assist with delivering training and guidance to staff on technical tools and systems. * Ensure accurate records of support requests and resolutions are maintained. * Assist resolution efforts of 2nd level tickets and request. * Becoming a liaison with various IT teams on projects as required. * Assist with IT-related concerns within the region. * Research and recommend new technologies to enhance efficiency and productivity. * Assist with identifying automation initiatives to reduce manual tasks and optimize workflows. * Encourage continuous improvement and adoption of best practices in IT operations. What you will need:
Certifications / Licenses
Technical Competencies Hardware: Knowledge of computer hardware components and peripherals. Video Systems: Proficiency with projectors, screens, and video conferencing tools. Software Applications: Familiarity with common software applications and enterprise solutions. Networking: Understanding of network protocols, configurations, and troubleshooting. #LI-DJ1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Wellness at CLA To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more. To view a complete list of benefits click here. | |