New 
Senior Studio Operations Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 08, 2025 | |
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OverviewThe Central Gaming Marketing (CGM) team is at the heart of the Microsoft Gaming organization, comprised of a passionate team of marketers and innovators committed to pushing the boundaries of storytelling and technology. CGM connects and engages with players at scale across our diverse portfolio of experiences, games, and screens through a variety of marketing engines. We pride ourselves on connecting our campaigns, stories, and diverse portfolio of games, devices, and consumer products to new and existing audiences, delivering material business impact and creating enduring brand meaning. We are passionate about earning fans as well as building a culture centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their full potential each day. CGM is the destination for experienced, collaborative, and passionate marketing professionals seeking a rewarding career and the opportunity to engage with some of the brightest minds in the gaming industry. The Xbox Studio team is looking for a Senior Studio Operations Manager to manage the business, logistical and production operations of our state-of-the-art media production facilities. This role is instrumental in expanding but also balancing the use of Xbox Studio facilities across a complex corporate environment. You will act as the right hand before and during shoots, while also working closely with the content producing teams. The role involves leading both internal employees and external vendors and partners, including any talent working in-house. The Senior Studio Operations Manager understands the intricacies of video production, especially within a studio setting, including setup and teardown for multi-day media productions. They are adept at maximizing space usage for multiple projects simultaneously and excel in meticulous planning and organizational skills. This role is responsible for delegating tasks effectively and ensures proper execution, working closely with Project Leads, Creative Leads, and Executive Producers, as well as other content and broadcast production staff. A passion for interior and set design is a plus, with a keen understanding of how settings influence the mood of a video. In this role, you will provide valuable input during pre-production, contributing creative and inventive ideas to enhance the studio space. Despite the hectic nature of media production, you know how to remain calm and inspire the team to work efficiently and cohesively.
ResponsibilitiesMulti-facility Management: Oversee the operations and use of multiple production facilities and service locations in the Redmond/Microsoft Campus area.Ensure the facilities are always accessible to the team, well maintained and operational.Handle long-range planning to support future needs and growth.Helping with plans for renovations, consolidation or new buildings.Manage Contractor Staff: Oversee the facility engineering team and administration team, ensuring smooth operations, balanced workloads and that requests are properly evaluated and addressed. Financial Management: Handle the facility's financial operating budget and models, ensuring cost efficiency and financial accuracy. Generating SOW's, Opening/closing PO's, tracking quarterly forecasting and tracking cost recovery.Scheduling and Project Management: Communicating requests with the manager and overseeing calendar scheduling, project request intake, and timely completion of projects.Media Management & Distribution: Oversee media management infrastructure, including supplier services. Oversee internal distribution systems and platforms, ensuring seamless delivery and accessibility across entire business.Executive Support: Responsible for logistics support of Executive Leadership teams for all team-covered projects. Includes calendar and scheduling, wardrobe coordination, receiving executive team requests and communicating those requests to the manager and appropriate producing team, on-site accommodations. Ensure the needs of the executive team are met promptly and efficiently before production, during production and after delivery.Strategic Growth: Market Xbox Studio internally to drive growth and utilization of the facilities across the corporate environment, ensuring alignment with business strategies. Remain mindful of quality versus quantity in balancing workload and commitmentsIndustry Trends: Stay up to date with industry trends, audience profiles, evolving operational models and production approaches to meet the needs of the team.Leadership: Maintain and build upon a culture designed around positivity, collaboration, quality and growth mindset. Lead with a business-first mindset that confidently translates the feedback and goals of the business to our execution teams, balancing efficiency, flexibility, and quality in all operations. Proactive and Adaptable: Be well-organized, proactive, and adaptable to changing business strategies and operational needs.Security: Mitigating risk and overseeing safety and security. Ensuring the facility complies with relevant laws, regulations and safety standardsEducating Partners & Production Leads: Consulting or recommending creative and technical approaches the studio can support.Innovation: Pitch new ways and ideas for using the studio (operationally, technically & creatively).Reporting & ROI Tracking: Working with manager to determine and report on KPI and ROI. | |