Public Safety Dispatcher (PUBL SFTY DISPATCHER)

Under general supervision, operate as a primary point of contact for both the Davis Campus and UCD Medical Center in Sacramento for life or property emergencies and general police/fire services. Use a Computer Aided Dispatch System (CAD) to dispatch and track various levels of calls for service and public safety resources. Inquire into the Records Management System and support the police records unit after business hours; use the Mobile Data System and Mapping Software to track resources; inquire/enter/update or modify data in the California Law Enforcement Telecommunication System(CLETS); operate technically advanced and complex alarm computer systems, operate complex radio console, use various computerized applications, operate video display terminal, answer and handle the E911 Public Safety Answering Point. Independently determine level of emergency response and coordinate police/fire/ambulance services as well as other resources as needed or required. Function autonomously but under the general supervision of the Dispatch Supervisor or the Director of Administration. In the absence of the Dispatch Supervisor or the Director functional supervision is provided by the on-duty patrol supervisor.

Apply By Date: July 21, 2025 at 11:59pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• CA POST Dispatcher Certificate and/or CA POST Entry Level Test letter with score of 55 or better
• LATERAL APPLICANTS: Must possess a current valid California POST Dispatcher Certificate which is awarded to those who have satisfactorily completed the California POST Public Safety Dispatchers' Basic Course and completion of probation as a public Safety dispatcher with a California POST participating Law Enforcement Agency.
• ENTRY LEVEL APPLICANTS: Possession of California POST Public Safety Dispatching Certificate must be obtained within twelve months of hire date.
• Valid California Driver's License.
• Required to hold a valid California driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program
• Equivalent to graduation from high school.
• ADDITIONALLY, ENTRY LEVEL APPLICANTS meeting the minimum qualifications but do not already possess a current valid California POST Dispatcher Certificate will be required to submit a letter from a California POST Dispatcher testing agency showing that they have taken and passed the California POST Dispatcher Entry Level Exam with a T-Score of 50 or higher within years 2023-2025 to be considered for an interview.
• LATERAL CANDIDATES: Two years of experience dispatching police and/or fire services for a public safety agency using contemporary dispatching technical tools, including computer aided dispatching systems.
• ENTRY LEVEL: Two years of experience involving heavy public contact while performing multiple tasks and using a computer and answering phones.
• Ability to perform a variety of complex work with speed and accuracy; remain calm under emergency situations; learn to operation specialized law enforcement automated information and communication systems; interpret, explain and apply applicable laws, codes and regulations; read, interpret and record data accurately; organize, prioritize and follow-up on work assignments; work independently and as part of a team; make sound decisions within established guidelines; follow written and oral directions; observe safety principles and work in a safe manner; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships.
• Skill to operate an office computer and a variety of work processing and software applications; effectively operate specialist law enforcement automated information and communication systems; type accurately at a rate of 40 words per minute.

Preferred Qualifications

• Experience with CAD, CLETS and other law enforcement specialized software.
• Knowledge of civil, criminal, and municipal provisions relating to the various activities of the Police Department; law enforcement, fire, and other operating procedures and functions of the Department as they relate to the dispatch function; legal and procedural techniques and regulations regarding transmission and reception of public safety radio traffic; basic radio and related equipment maintenance.

Key Responsibilities

• 90% - Dispatch
• 10% - Administrative

Department Overview

The Public Safety Dispatchers provide 24-hour, 7 days-per-week emergency and non-emergency 911 Public Safety Dispatch services for the UC Davis campus and Medical Center in Sacramento.

POSITION INFORMATION

• Salary or Pay Range: $38.59 - $51.45/hour (Department budgeted salary range: $38.59/hr. - $43.73/hr. Commensurate with experience.)
• Salary Frequency: Bi-Weekly
• Salary Grade: 123
• UC Job Title: PUBL SFTY DISPATCHER
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Variable
• Location: Davis, CA
• Union Representation: Yes - CX
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Continuous 6 to 8+ Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Operating motor vehicles and/or equipment - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Frequent 3 to 6 Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Alternate work schedule shift work. Work holidays, weekends and overtime on short notice. Required to wear a uniform.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks