New 
Director, Centralized Business & Ops - Clearwater, FL
 Lincare Holdings | |
 United States, Florida, Clearwater | |
 Jul 07, 2025 | |
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This employee is responsible for managing specific centralized business processes for patient retention, optimizing process efficiency, improving patient experience/outcome, and patient Lifetime value. The employee also supports operational projects to improve efficiencies across the organization.
* Develops/leads projects and improves processes by identifying and implementing new applications, system enhancements/hard stops/changes, workflow modifications, etc. JOB FUNCTIONS * Manages multiple centralized groups focused on improving patient retention and centralized sales activity * Establishes and progressively improves patient lifetime value to support overall revenue growth * Maximizes cross-selling activities/potential to improve revenue per patient * Identifies, leads, and executes projects relating to process efficiency, remote patient engagement/management, and compliance improvements * Performs ROI and Cost/Benefit analysis of new opportunities and presents findings * Develops and follows through on special projects designed to achieve cost savings per budget/plan * Participates in the implementation of resulting programs or procedural changes * Identifies issues as they arise * facilitate resolution of issues * escalate to relevance as needed * Monitors projects against implementation schedules | |