Program Lead

As a Program Lead within the Office of the President, the candidate will play a pivotal role in advancing high-impact, cross-cutting processes and initiatives that support the mission and vision of Children's National, and will provide support to senior executives. The Program Lead will develop briefings and presentations, draft communications materials and products, and provide administrative support to senior leaders. The ideal candidate will have strong writing skills, a proactive and solution-oriented mindset, and the ability to navigate a fast-paced environment and engage with key stakeholders with poise and professionalism.

Examples of tasks and responsibilities may include:

• Drafting briefings and presentations for the Office of the President and CEO.
• Drafting communications materials, such as remarks, talking points, and all-staff messages.
• Coordinating the flow of documents and information to and from the Office of the President and CEO, including managing deadlines, templates, and structure.
• Providing project management support to the Chief of Staff and Chief Strategy Officer, as needed.
• Providing staffing support for internal and external events.
• Supporting the administrative work of the Office of the President and CEO.
• Managing scheduling for the Chief of Staff and Chief Strategy Officer.

Responsible for leading the project activities of assigned program. Coordinates status reports as well as participating on teams and working with project staff and stakeholders to assure that requirements are incorporated within the project design. Assigns work to team members to assure timely completion of project milestones and deliverables as appropriate. Develops policies and procedures as appropriate. Identifies and escalate issues following departmental guidelines.

Minimum Education
Bachelor's Degree (Required) Or Relevant experience beyond the minimum required work experience
may substitute for the educational requirement on a 1-to-1 ratio (i.e. one year of relevant work experience equals one year of
required education) (Required)

Minimum Work Experience
3 years Relevant work experience (Required)
1 year Relevant work experience with Masters degree (Preferred)

Functional Accountabilities
Program Liaison

• Lead the program by being the primary point person.

• Serve as the liaison between CNHS and external stakeholders as needed

• Manage program specific partnerships with various stakeholders including leadership at affiliated institutions.

• Communicate barriers, challenges and any other issues that affect progress.

Budget and Financial Management

• May be responsible for appropriate use of funds and resources.

• Prepare documentation and projections to support new programs and the budget planning process.

• Monitor monthly performance reports and budget variances and resolve discrepancies as needed.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
Program Management/ Coordination

• Assist in the development of project scope statements, timelines, and deliverables; assign work to team members to assure timely completion of project and on budget.

• Implement project plans according to schedule in order to achieve desired results.

• Independently conduct comprehensive data gathering and analysis efforts.

• Coordinates and schedules appointments, meetings and conferences with other CNMC departments and external customers.

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Organizational Accountabilities (Staff)
Organizational Commitment/Identification

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance