Job Description: We are seeking a highly organized and tech-savvy Branch Administrative Associate to support the daily operations of our branch. This role combines administrative responsibilities with customer service and point-of-sale (POS) tasks. The ideal candidate will be detail-oriented, proactive, and comfortable working in a dynamic environment that includes both office and occasional warehouse interactions.
Responsibilities:
Perform routine clerical support for functional groups such as answering phones, copying, distributing mail/email, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor.
Follow established procedures and guidelines to provide timely and effective clerical support.
Gather, compile, and verify information and enter it accurately into documents (such as reports, presentations or forms) and office systems (such as SharePoint sites, databases, billing software, or spreadsheets).
Resolve discrepancies, including calendar and other scheduling conflicts, and communicate with a variety of administrative and professional employees within and outside the organization.
Organize and plan logistics (e.g., facility selection, menu planning, travel and transportation arrangements, and audio/visual equipment) for organization meetings and special events.
Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets.
Participates in associate meetings and communicates any concerns to management.
Other administrative tasks as assigned.
Requirements:
Strong attention to detail.
Maintain strict confidentiality.
Experience supporting multiple functions in a fast-paced at a customer-facing environment strongly preferred.
Poise and maturity to interact with individuals outside and inside the organization.
Prioritize and manage deadlines when dealing with multiple tasks combined with the ability to work with a sense of urgency when needed.
High proficiency with Microsoft Office products (Teams, Outlook, Word, Excel, PowerPoint, etc.) and ability to explore and quickly learn other software applications required.
Must be self-motivated.
Very strong organization and verbal and written communication skills.
Excellent phone etiquette and verbal communication skills that are professional, enthusiastic and cooperative.
Associate Degree or higher preferred, but is not required.
Additional Requirements:
Comfortable using a headset for phone communication (accommodations available if needed)
Ability to lift and organize files and paperwork
Must wear steel-toe shoes or provided clackers when entering the warehouse area
Comments for Suppliers:
Work Hours: 8:30am-5pm with a 30 minute unpaid lunch.