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Housing Coordinator

Thomas Jefferson University & Jefferson Health
paid time off
United States, Pennsylvania, Philadelphia
Jun 26, 2025

Job Details

The Housing Coordinator serves as serves as a member of the Housing Operations team for our Center City Residential offices, responsible for supporting the University's housing operations and short-term housing program. The Housing Coordinator is responsible for managing the short-term housing program utilizing StarRez housing software and assisting with the housing operations of all three residential halls. This position manages the administrative processes for all incoming and returning residents. This position has direct contact with students, families and guests and provides assistance to all visitors in the main office. The Housing Coordinator trains and supervises the Desk Clerk staff as well.

Job Description

  • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

  • Manages housing application, and housing assignments for entering, transferring, and returning students

  • Assists with maintaining the StarRez database and online assignment process

  • Maintains a strong commitment to customer service while continuously responding to a large volume of student and parent concerns

  • Provides administrative support to the department and liason with PMC property management group.

  • Supervises 15 Desk Clerk staff

  • Assists with productions of on-campus marketing tools, surveys, and literature for recruitment

  • Maintain and bill the appropriate rent rates for all residents

Minimum Education and Experience Requirements:

Education:

  • High School Diploma or GED required, Bachelor's degree preferred

AND

Experience:

  • Prior experience in housing, property management, or related field required

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

1000 Walnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.

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