PEO Benefits Specialist

Are you a PEO Benefits Specialist looking to join one of the top companies in the Business Process Outsourcing industry?

Are you looking to further your career and grow?

Do you have customer service experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in St Petersburg, FL. Interested?

Here's what you'd do:

• Provides support to clients, their employees, and internal partners.
• Responsible for the setup and ongoing processing, maintenance, and support of client accounts.
• Provide excellent customer service to clients, employees, and field partners via calls, faxes, and emails.
• Contact current clients/ employees via outbound call/ email campaign as needed.
• Processes benefit enrollments for PEO product offerings for clients to ensure timely processing.
• Researches and resolves basic product and service issues from the field clients and their employees to maintain accurate and timely responses.
• Documents information in CRM to track issues.
• Researches and resolves monthly audits to correct billing inaccuracies.
• Guides clients and their employees regarding product offerings, including setting up and using Health & Benefits online to ensure optimal client retention.
• Obtains and maintains benefit documentation to ensure compliance with all applicable state and federal regulations and laws, including the client's plan.
• Maintains knowledge of all changes about various product offerings, regulatory changes, policy changes, and industry developments to ensure compliance with departmental processes and company guidelines related to PEO Research and corrects errors from audit reports and carrier discrepancy files.
• Interact with Health & Benefit carriers to resolve customer needs.
• Participates in special projects and training sessions as needed.

Here's what you'll get:

Pay: $15.01 - $20.00/hr.

Hours: 40 hours/week.

Length: Temp (4 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum of 2 years of customer service experience.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.