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Back to search resultsCall Center Representative Contingent
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![]() United States, Michigan, Detroit | |
![]() 707 West Milwaukee Avenue (Show on map) | |
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Under the supervision of the Call Center Manager, the Call Center Representative shall ensure that all incoming DWIHN Call Center phone calls are answered and assessed for severity in order to triage the call and provide the most appropriate services. PRINCIPAL DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES (KSA's)
Required Education:
Required Experience:
Working Conditions Work is usually performed in a home/office setting. Contingent staff are allowed to work remotely with management approval. NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends. This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. DWIHN is an Equal Opportunity Employer |