Operations Associate III

What is the opportunity?

As an Operations Associate III within the Alternative Investments department, you will be a key member of the dynamic team reconciling and balancing positions of Alternative Investments for our field groups. You will be processing manual, exception-based and highly specialized reconciliation, providing valuations on positions and updating client accounts. This role requires a strong attention to detail and problem solving skills.

This position also includes a high level of communication standard, interfacing with third party product companies to facilitate transactions for our clients and research reconciliation breaks or errors. Alternative Investments is a dynamic, evolving, and growing part of the industry that offers a unique opportunity to be part of a progressive and dynamic work environment.

If you have exceptional problem solving skills, enjoy fast paced challenging work, and are looking for the next step in your career, we want to hear from you!

What will you do?

• Receive and process front-end transaction requests from our firms and Financial Advisors on Client Directed Alternative Investment Products
• Act as a primary point of contact for the field for questions, status update requests, and escalations
• Review and identification of incoming communications from third parties with ability to discern appropriate actions and follow-up communication
• Reduce risk or increase efficiencies by suggesting process changes and system modifications to streamline or simplify processes
• Work with team and manager on initiatives and opportunities to provide excellent customer service

What do you need to succeed?

Must-have

• Effective problem identification, analytical, and resolution skills along with computer skills in Microsoft-based software products
• Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail
• Ability to think and reason critically, high attention to detail, autonomous in handling the given assignment and has high level of accountability

Nice-to-have

• 4 year degree from an accredited university
• 3 to 5 years of experience in a finance firm or wealth management environment
• Collaborative and Teamwork

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care on about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $40,000 - $65,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.