IRA Representative

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The Deposit Operations IRA Representative provides support for IRA and HSA functions, including transaction review, document processing, branch assistance, compliance monitoring, assisting with audits, and handling related research and mailings.

Essential Responsibilities:

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.
• Support all of the IRA and HSA functions for Branches and Deposit Operations. Serve as a resource and provide assistance for IRA/HSA related inquiries.
• Perform responsibilities related to IRA/HSA products, such as reviewing new accounts, transfers, contributions, distributions, and rollovers for accuracy and completeness.
• Work with Branches to obtain corrected documentation after review to ensure all documentation for the associated transaction/account is received within established guidelines. Submit maintenance requests to Data Entry and upload documents to Synergy.
• Complete necessary mailings as directed by management or IRA Specialists. Review mailings for accuracy.
• Attend regular training and keep informed on all changes to IRS regulations in regards to the IRA and HSA products.
• Communicate potential compliance or procedural concerns to the IRA Specialists and management.
• Assist the IRA Specialist with responses to IRA audits.
• Research projects as needed for the IRA Department.

Ancillary Duties:

As an integral member of the Deposit Operations Department, this position is also responsible to provide assistance wherever necessary to help the Deposit Operations Department and the Bank in achieving their annual goals.

Education, Training and Requirements:

• Associate's Degree or equivalent preferred.
• Preference will be given to applicants with specialized IRA training and/or experience with emphasis in branch operations and systems.
• All Applicants must be 18 years of age or older.

Skills:

• Excellent organizational skills with the ability to meet deadlines with minimal supervision.
• Proficient computer skills.
• Strong interpersonal, written and verbal communication skills.
• Working knowledge of bank operating policies and procedures, thorough knowledge of features and benefits of bank consumer products and services.
• Ability to travel.

Experience:

• Minimum of three (3) years' experience in banking, specifically in back office operations, with a minimum of one-year experience with IRA and HSA products preferred.

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.