Product Operations Manager - Apparel

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

The Product Operations Manager - Apparel will manage operations for Apparel from Global Line Plan (GLP) Creation to Pricelist Execution. They will maintain transparency with key operational stakeholders (Product Creation, Global and Regional Merchandising, Marketing, Sourcing, Demand Planning, Supply Planning). They will refine and improve Operational processes throughout the Go-to-Market (GTM) cycle.

MAJOR ACCOUNTABILITIES:

Own Operations Apparel from GLP Creation to Pricelist Execution

• Lead and run all weekly Operation Meetings for Apparel Product Creation (Mainline, Speed, Off- Calendar, FOP) Maintain Ops log and work to quickly address issues identified.

• Partner with Cross functional teams on key milestones and execution from from Product Creation to Po Creation.

• Own the Exception Process for late adds to Apparel Direct Assortments. Partner with NBIL to streamline and improve current process.

Maintain transparency with key operational stakeholders (Product Creation, Global and Regional Merchandising, Marketing, Sourcing, Demand Planning)

• Maintain a continuous dialogue with Product Creation. Establish communication touchpoints with Regional Merchandising to review calendar and process.

• Participate in Monthly Touchbase with Global Merch. Highlight current projects and identify areas of support.

• Partner with Demand Planning and Supply Planning to review upcoming deadlines and milestones. Facilitate communication of new process and system requirements to Product Creation.

Refine and improve all Operational processes throughout the GTM cycle

• Work toward continuous improvement of data with both the Product Creation and Merchandising teams utilizing Audits created and maintained by Global Data Governance

• Streamline Exception Process for Apparel

• Partner with Business Change Transformation team to identify areas of improvement in PLM systems from a Product Creation lens

REQUIREMENTS FOR SUCCESS:

• BA with 8 years of related Product Management, Operations, Consulting or Strategy experience, MBA a plus

• Creative energy and thought leadership for complex, matrixed organizations

• Ability to partner with multiple stakeholders

• Must be comfortable operating in ambiguity

• Strategic Planning skills

• Strong project management and organization skills

• Strong attention to detail

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.