|
We are seeking a skilled Field Service Technician to join our team in Kennewick, WA. This role is responsible for inspecting, testing, troubleshooting, servicing, repairing, and maintaining low, medium, and high voltage power distribution system equipment. The ideal candidate will deliver exceptional customer service, adhere to strict safety protocols, and thrive in a collaborative, fast-paced environment.
Key Responsibilities:
- Customer Service Excellence: Consistently exceed customer expectations by providing professional, timely, and high-quality service.
- Equipment Maintenance & Repair: Inspect, test, troubleshoot, service, repair, and maintain power distribution system equipment, including low (480V), medium (5kV-15kV), and high voltage (34.5kV) systems
- Electrical Testing: Set up and perform electrical tests on equipment such as transformers, circuit breakers, switchgear, protective relays, and other power distribution component.
- Emergency Response: Participate in an on-call rotation and respond promptly to customer emergencies, ensuring minimal downtime.
- Safety Compliance: Adhere to all safety policies outlined in the company safety manual and customer-specific guidelines, including proper Lockout/Tagout (LOTO) procedures.
- Collaboration & Communication: Maintain a positive, team-oriented attitude, effectively communicating with customers, colleagues, and management to ensure operational success.
- Documentation: Prepare and maintain detailed reports on tests, repairs, and maintenance activities, ensuring accurate records of all work performed.
- Additional Duties: Perform other tasks as assigned by management to support operational needs.
- High school diploma or GED equivalent required
- Pass a pre-employment drug screen, background check, and reference check
- Maintain a current valid driver's license and good driving record
- Eligibility to work in the US without need for employer sponsored VISA (work permit)
- Prolonged periods (10 hour) of standing, lifting, and carrying materials
- Must be able to perform physical labor including reaching, twisting, bending, grasping, pushing, pulling, climbing, kneeling, crouching, stooping, and lifting.
- Must be able to perform work outdoors in all types of weather.
- Must be able to lift and carry up to 75 pounds at a time.
- Must have good hand/eye coordination
- Must be in good physical condition and have good motor skills.
- Ability and willingness to wear Arc-Flash suit, fall protection harness, safety boots, safety glasses, hearing protection, hard hats, respirator, and additional personal protective equipment.
- Physically able to work with heavy tools and equipment at heights.
- Ability to use hand tools and power tools.
- Two-year vocational or post-high school program in electrical trades or industrial electricity.
- Associate degree in technology from an accredited 2-year technical college or similar military experience/training
- Experience performing medium voltage splicing and terminations
- Experience with installation of switchgear and transformers
- Ability to read one-line and control diagrams
- Computer skills including email, internet, data entry and Microsoft Office products
- NETA certification is a plus
- Experience working on commercial and industrial electrical projects is a plus
- Experience utilizing industrial electrical test equipment
- OSHA 10, OSHA 30, NFPA 70-E training
- Commercial Driver's License (CDL) is a plus
|
Sunbelt Solomon
Jun 06, 2025