Marketing and Communications Operations Coordinator

Drive Excellence at the YMCA: Be Our Marketing & Communications Operations Coordinator!

The Marketing and Communications Operations Coordinator is a central hub of traffic management and coordination for the YMCA's Marketing & Communications Department. This position is responsible for managing workflows, resourcing, timelines, and vendor relationships to ensure projects are delivered on time, on brand, and on budget. The ideal candidate is an operational thinker with a passion for project flow, collaboration, and efficiency, with a strong understanding of marketing systems and creative production.

The salary range for this position is $60,000-$75,000 per year.

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  We offer salaries that reflect your skills, experience, and the value you bring to our team.
  
  
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  Comprehensive health, dental, and vision insurance plans for eligible employees, along with access to wellness programs, mental health resources, and a family gym membership.
  
  
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  Generous paid time off (PTO), including paid holidays. We also offer flexible work hours to help you balance your personal and professional life.
  
  
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  403(b) plan with company contributions for eligible employees after 2 years of service to help you plan for your future.
  
  
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  Opportunities for continuous learning through workshops and training programs.
  
  
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  A supportive work environment that values diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels welcome and respected.
  
  
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  Discounts on programs, employee assistance programs, and company-sponsored events.
  
  

Scope of Responsibilities

Project & Workflow Management

• Serve as the primary coordinator for all incoming marketing project requests across the association.
• Create, manage, and monitor project timelines, ensuring stakeholders meet deadlines and deliverables.
• Lead weekly traffic meetings to prioritize work, identify bottlenecks, and reallocate resources as needed.
• Maintain marketing project dashboards and calendars for visibility across departments.

Marketing Technology & Systems

• Administer and maintain marketing operations tools such as project management platforms, asset libraries, email platforms, and analytics dashboards.
• Partner with IT and MarTech vendors to ensure systems are fully functional and integrated.
• Troubleshoot issues related to the marketing tech stack and help onboard new tools when needed.

Resource & Vendor Coordination

• Manage internal and freelance creative, communications, and production resources to ensure coverage for high-priority initiatives.
• Maintain an up-to-date roster of preferred vendors, contractors, and freelance support.
• Oversee vendor contracts, scopes of work, and invoice reconciliation.

Budget & Reporting

• Track marketing department budgets and support invoice processing, purchase orders, and reconciliation in coordination with the Finance team.
• Monitor and report on spend vs. budget across marketing programs and campaigns.
• Support leadership in building budget forecasts and tracking ROI of key marketing activities.

Creative & Brand Operations

• Ensure all creative assets and campaigns move through the appropriate review and approval process.
• Maintain version control, archiving, and naming conventions in asset management systems.
• Help implement and enforce brand standards across internal and external-facing materials.

Minimum and Preferred Requirements

• Bachelor's degree in marketing, communications, business operations, or related field (or equivalent experience)
• 3-5 years of experience in marketing operations, traffic/project management, or related function
• Proficient in marketing tools and project management software
• Strong organizational and problem-solving skills with a knack for efficiency
• Experience with budget tracking, vendor management, and contract administration
• Strong written and verbal communication skills; comfortable managing up and across
• Demonstrated ability to thrive in a fast-paced, deadline-driven environment

Child Abuse Prevention - Supports the YMCA's commitment to child abuse prevention by:

• Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor.
• Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children.
• Reporting any suspicious behavior and violation of policy and procedures to your supervisor.
• Completing all child abuse prevention training as required.