Health Insurance Sales Manager

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Responsible for leading a team of field agents within assigned markets and providing support as they help SCAN prospects and members identify health plan options to keep them healthy and independent. This is a full-time role comprised of key activities that include managing and supporting your assigned Sales Representatives with training, coaching, and mentoring on sales techniques and processes, supporting the assigned service area to achieve sales goals and objectives.

You Will

Manage sales team by implementing sales/marketing plan for assigned service area.

Oversee field agent activities daily. Contribute to team effort by accomplishing related results as needed. Provides product support and coaches on sales strategy. Follow all state and regulatory guidelines by adhering to programs implemented by CMS (Centers for Medicaid and Medicare Services).

Maintain adequate levels of production by measuring, tracking and reporting sales productivity in accordance with established goals. This includes following CMS approved scripts and department policy and procedures that foster compliance. Ensure targeted goals and production standards by providing positive enrollment opportunities for the sales team. Adhere to required Sales Market Quota goals each month throughout the year.

Support ride along assessment process for assigned service area and create corrective action plans as needed. Manage the designated work lists and scheduled customer calendar events in Agent Cubed system.

Ensure compliant sales procedures by training and coaching appropriately to adhere to all necessary guidelines and P&P's.

Respond and manage sales allegation process and CMS shopper complaints by immediately addressing any concerns

Maintain productive relationships with core providers and medical groups. Develop opportunities for tabling, in-services and group meetings that enhance enrollment within assigned service area

Maintain professional and technical knowledge by attending educational workshops

Conduct effective 1 on 1 and team meetings regularly, while helping team develop business plans.

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals

Other duties as assigned.

Your Qualifications

TX Health Insurance License required

Medicare Annual Certification required

Bachler's Degree or equivalent experience preferred

3-5 years of related experience.

2-3 years of leadership experience.

Certifications deemed to be reasonable to function at this level.

Comprehensive knowledge of the field's concepts and principles.

Performs complex tasks typically following established processes.

Leads and directs the work of other employees and has full authority for personnel decisions.

Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change.

Proficient in Microsoft Office Suite

What's in it for you?

• Base Pay Range: $68,640 - $110,000; This is a commission eligible position
• Work Mode: Mostly Remote with occasional out of town travel
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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