Solutions Consultant

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we're always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

A Solutions Consultant serves as a key liaison between clients and Mitratech, providing expert guidance on technical solutions to meet business needs. This role involves understanding customer challenges, presenting tailored solutions, and collaborating with sales, product, and engineering teams to drive customer success.

• Client Consultation: Engage with clients to understand their business needs, challenges, and goals.
• Solution Design: Develop customized solutions based on client requirements, leveraging company products and services.
• Technical Expertise: Demonstrate deep knowledge of industry trends, technologies, and best practices to provide valuable insights.
• Product Demonstrations: Conduct presentations, demos, and proof-of-concept engagements to showcase solutions.
• Pre-Sales Support: Work closely with the sales team to support lead generation, proposals, and RFP responses.
• Implementation Guidance: Provide technical guidance and best practices to ensure smooth solution deployment.
• Cross-functional Collaboration: Partner with internal teams (product, engineering, customer success) to ensure alignment on solutions.
• Customer Relationship Management: Maintain strong relationships with clients, ensuring satisfaction and long-term success.
• Training & Enablement: Educate clients and internal teams on product capabilities, features, and best use cases.
• Market Insights: Gather and relay customer feedback to product teams to help shape future product enhancements.

• Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field (or equivalent experience).
• Experience: 3+ years in a similar role, such as solutions consulting, pre-sales, or technical sales.
• Technical Proficiency: Familiarity with software solutions, cloud technologies, and industry-specific tools.
• Problem-Solving Skills: Ability to analyze complex client needs and propose tailored solutions.
• Communication & Presentation: Strong ability to articulate technical concepts to both technical and non-technical audiences.
• Sales Acumen: Understanding of sales cycles, customer engagement strategies, and negotiation.
• Project Management: Ability to manage multiple client engagements and priorities effectively.
• Adaptability: Comfortable working in a fast-paced, evolving industry.

• Experience in SaaS, cloud computing, or enterprise software.
• Background in consulting, business analysis, or customer success.
• Location preference - Pacific and Mountain time zones

A Solutions Consultant can advance to roles such as Senior Solutions Consultant, Solutions Architect, Customer Success Manager, or Product Manager, depending on career aspirations.

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee's I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit:everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.