Application Engineer - Eagle

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Florida, Lutz
1571 Northpointe Parkway (Show on map)
May 20, 2025
Our Opening and Your Responsibilities Mettler-Toledo, LLC is a global supplier of precision instruments with sales and service locations in 37 countries. The Mettler-Toledo Product Inspection Group, consisting of CI-Vision, Hi-Speed, and Eagle PI, is the world's leading supplier of in-line checkweighers, metal detectors, machine vision systems and x-ray inspection systems. We believe employees are the lifeblood of our company. As we thrive on quality and initiative, we work together in a fast-paced environment striving towards common goals and open to innovation and success. Role/Purpose: Primary function is to provide technical and administrative support to improve efficiencies in the daily operations of the EAPI - US Application Center. The role of an Applications Engineer is to complete product testing to help design and configure x-ray inspection solutions for a wide variety of applications. Working closely with regional sales managers, sales engineers, engineering, service, and R&D by providing subject matter expertise relating to XR inspection in the pre-sale role. Per-sales support - evaluate product applications for potential customers and sales team, primarily through product testing or customer trials. Essential Duties and Responsibilities: Conduct XR product tests and e-Demos in an effective, detailed and timely manner. Record test data in a detailed format along with test methodology, application criteria and system requirements. Keep Regional Sales Manager, Sales Engineer and Sales Rep informed of concerns. Ability to lift 25 to 50lbs for extended periods of time and wire voltages to systems. Travel to customer sites to support complex applications (Up to 10% of the time). Become the subject matter expert on complex XR applications (FA, PXT, etc.). Work closely with Product Management and R&D on current and future development product solutions Support Trade Shows for equipment setups Know, follow and help create Eagle SOPs for the Test Lab. Ensure lab metrics are kept up to date in the Application Center Database and on the test schedule. Ensure Application Center meets 6S initiatives. Comply with all safety policies and procedures. Keep work area clean and organized, ensuring we make a positive impression on our customers. Other duties as required by manager. What You Need to Succeed Required Knowledge, Skills and Abilities: Superior oral and written communication and interpersonal skills Self-starter Attention to detail Complete understanding of XR Inspection principles. Creative problem-solving abilities in a timely and effective manner. Organized and disciplined administrative skills. Ability to handle multiple Test Requests and projects Ability to lead through influence and facilitate change Ability to link innovation to business goals Proficient in Microsoft Windows, Word, Excel and PowerPoint. Employee ownership - demonstrate the values, temperament, persistence and attitude which create financial success for Eagle PI and its customers. Strive for continuous productivity improvements and innovation at both the individual and company wide level. Through effective teamwork demonstrate the group mind is far more effective than the individual. Seek out opportunities to collaborate with other employees and create a balanced focus on tasks and employee relationships. Customer service - understand that we are called to serve internal and external customers. Project and execute a positive "we can take care of the customer" attitude. Demonstrate a disciplined customer satisfaction model incorporating - quality, etiquette, attitude, responsiveness, convenience and follow-up Communication - effectively communicate appropriate information and ideas with appropriate parties utilizing a high degree of integrity. Clearly and honestly share information and convey information without blame. Building relationships and fulfill customer needs through disciplined listening and receptiveness to contrary ideas. Demonstrate negotiating skills through effective listening, soliciting feedback and interpersonal give and take, allowing team to arrive at a decision based on mutual trust and respect. Process orientation - understand all areas of responsibility in own process, goals of process and how process supports organization. Look for and identify inefficiencies in process and recommend solution for continuous improvement Minimum Education / Experience Required: Bachelor's degree in engineering related field 5 + years Project Engineering or Application Engineering experience PLC logic experience is a plus X-ray inspection experience is a plus Experience with IP and NEMA ratings Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, employee wellness programs, plus other perks and discounts Parental and caregiver leave policies All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in weighing A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.