Dispatcher - Main Campus

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe.

Service is at the heart of what we do, and we take pride in delivering outstanding customer service and providing a safe, clean, and welcoming environment for our patients. Apply now to join our team as aDispatcher, Environmental Serviceand kick start your career!

Memorial Sloan's main campus is looking for a Dispatcher in Environmental Services. The Dispatcher assigns Environmental Services staff to handle service requests and ensures standards are met across patient care areas (inpatient, perioperative, UCC/CDU).

Role Overview:

Adjust area assignments based on discharge volumes and service demands to keep operations running smoothly.

• Dispatch Environmental Services Aides to support inpatient, perioperative, and UCC/CDU areas.

• Monitor and address any delays or service issues, escalating concerns to supervisors when necessary. - Handle and respond to customer concerns with a focus on service excellence.

• Prepare daily dispatch assignment sheets and use bed-tracking tools to analyze performance.

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Key Qualifications:

• Skilled at adapting your messaging for various audiences and thrive on clear, effective communication.

• Can easily adapt to changing demands and always prioritize providing outstanding service.

• 1+ year of dispatching or administrative experience is preferred.

Core Skills

• Exceptional communication and ability to collaborate in a team environment.

• Proactive, with a commitment to continuous growth and development.

• Familiarity with work order systems and office equipment.

Additional Information:

• Location: MSK's Main Campus, 1275 York Ave, NYC.
• Schedule: Monday to Friday 8AM to 4PM. Weekends and Holidays as needed
• Reporting to the Manager, Environmental Services

Helpful Links:

• MSK Compensation Philosophy

• Review our great benefits offerings

Pay Range: $$23.54-$35.44

Kickstart your career with us by applying today!

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Pay Range $X

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MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.