New
Product Owner
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![]() United States, North Carolina, Raleigh | |
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*Description*
Join the Digital Customer engagement and Loyalty Product Strategy and Execution team and start reimagining the future of automotive marketing for our DIY and Pro customers. The Enterprise Customer Engagement and Loyalty Product team is responsible for strategy and management of marketing products that enable marketing automation, personalization, loyalty, and customer engagement for both DIY and Pro lines of business. This team plays a critical role in customer advocacy and driving bottom line/top-line growth working cross-functionally with eCommerce, Marketing, Sales, and IT organizations. This company is seeking an innovative technologist and marketer that is energized by the future of digital marketing and can thrive in ambiguity. What will you do? * Develop the product roadmap for email, SMS, and Push marketing working with the Product Director in line with business goals and enterprise strategy. * Collaborate closely with cross-functional teams to understand business needs, identify issues, and implement innovative solutions that enhance our marketing capabilities and deliver measurable results. * Lead the strategic use of Salesforce Marketing Cloud and related Salesforce and vendor products like Validity, Litmus, and Movable Ink that makeup the technology stack. * Translate business requirements into technical direction for the Agile teams. * Own epics tied to concrete business objectives that are comprised of clear and actionable user stories. Champion understanding of these stories across the cross-functional matrix organization charged with design, development, and launch. * Identify opportunities, both for new and existing initiatives, on an ongoing basis. Define initiatives, quantify investment, and return, and communicate these to executive decision makers to secure investment. * Help define and understand the data ecosystem for audience creation, segmentation, and reporting. Ensure audience segmentation strategies drive and support business goals. * Work with internal and external vendors incorporate product best practices, and emerging technologies like gen-AI, personalization strategies to drive productivity improvements and campaign efficiencies. * Utilize data and analytics to develop compelling stories to gain traction with both strategic and tactical plans. * Contribute to overall product planning, including creation and delivery of Quarterly and annual planning documents. Work with the Director of strategy to ensure that planning documents address growth objectives including revenue, market share, ROI, and profitability across all channels. *Skills* product management, data analysis, Technical Business Requirement, Scrum, Agile, E-commerce, Digital, Oracle CrowdTwist, snowflake, power bi, cspo *Additional Skills & Qualifications* - Oracle CrowdTwist - Customer Loyalty & Engagement Platform or Loyalty Management platform experience - 2 years - Snowflake - PowerBI - Personalization tools - CSPO Certification *Pay and Benefits* The pay range for this position is $50.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Raleigh,NC. *Application Deadline* This position is anticipated to close on May 13, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |