Mutual of Omaha is seeking a dynamic Engineer to lead standardization initiatives, optimize support tools and foster a data-driven support environment across the enterprise. You will collaborate with cross-functional teams to boost device stability and influence IT leadership with strategic recommendations. Bring your deep expertise in technical support and endpoint engineering, strong scripting skills, and proven ability with telemetry tools like SysTrack or Endpoint Analytics. If you're ready to tackle meaningful challenges and collaborate in a fast-paced, forward-thinking environment, we want to hear from you!
|
WHAT WE CAN OFFER YOU:
- Estimated Salary (Levels have variable responsibilities and qualifications):
- Engineer II: $115,000 - $130,000, plus annual bonus opportunity.
- Engineer III: $130,000 - $145,000, plus annual bonus opportunity.
- 401(k) plan with a 2% company contribution and 6% company match.
- Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
|
WHAT YOU'LL DO:
Design, build, and maintain automated self-healing solutions to improve end-user experience and reduce recurring issues. Evaluate support tools, desktop engineering capabilities, and automation opportunities and present recommendations to IT leadership.
Lead initiatives to standardize support processes, optimize tools, and create a data-driven support environment. Collaborate with cross-functional teams (security, desktop, app support) to improve device stability and performance.
|
WHAT YOU'LL BRING:
Deep understanding of Windows and macOS troubleshooting, endpoint configuration, driver/firmware management, and hardware lifecycle processes.
Excellent interpersonal skills to coach peers, support end users, and communicate technical concepts to non-technical stakeholders.
You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
|
PREFERRED:
Background in developing or supporting proactive monitoring or digital employee experience programs.
Familiarity with endpoint management platforms (such as Microsoft Intune, SCCM/MECM, or JAMF). Familiarity with infrastructure as code tools (such as Ansible).
|
We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams
Mutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely! Fair Chance Notices #Circa
|
|
Mutual of Omaha
paid holidays, 401(k)
Apr 28, 2025 