Manager, Account Management

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Account Management to join our Growth and Strategy organization.

• Collaborate with account leadership to develop and implement initiatives for account growth and process enhancements; project manage the implementation and integration of client Vendor Management Systems (VMS) into account processes
• Provide direction and oversight to ensure effective collaboration, process standardization, and continuous improvement in efficiency for both U.S. and nearshore account management resources
• Understand the client's Master Services Agreement (MSA), statement of work (SOW) templates, and rate card(s); manage responses to client MSA compliance requirements and ensure compliance for all operational processes on the account; supervise responses to client audits and risk assessments; work with account leadership, the legal department, and client procurement to project manage the process of adding or amending the terms of the MSA
• Interface with client vendor management, sourcing, and procurement leads; maintain strong relationships with client procurement functions to optimize contract processing times and enhance account management activities
• Leverage appropriate technology and tools for accurate and timely reporting; oversee recurring and ad hoc account reporting, including pipeline, financial planning, and engagement tracking; serve as the point of contact for internal and client reporting requests

• Minimum eight years of recent experience in one or more business-related areas such as Financial and Data Analysis, Project Management and Business Operations; minimum two years of recent experience with people management
• Bachelor's degree from an accredited college or university in business administration, finance or related field; master's degree from an accredited college/university preferred
• Strong knowledge of Microsoft Office and data analysis/reporting in Excel is required; experience with collaboration platforms, Customer Relationship Databases and Vendor Management Systems is preferred; ability to manage concurrent projects, prioritize multiple tasks and apply proactive and creative approach leveraging firm tools and resources; In-depth understanding of different business functions and ability to engage, as needed; capability to assess end-to-end processes, identify gaps, propose solutions, and oversee implementation
• Profound presentation skills with ability to summarize and analyze large data sets for leadership review
• Excellent communication, interpersonal, organizational, problem solving, and analytical skills; strong critical thinking and issue resolution skills, with a drive to tackle complex challenges and offer effective solutions; effective time management skills and aptitude to effectively manage stakeholder expectations and delegate
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.