University Bursar - Washington State University

Washington State University is seeking a strategic and service-oriented leader to serve as its next University Bursar. This critical role oversees the timely and accurate collection of over $490 million in student tuition and fees, $12 million in non-student receivables, and the management of federal and institutional loan programs totaling $15 million. Leading a team of 12 employees, the Bursar plays a central role in ensuring regulatory compliance, financial accountability, and high-quality service delivery to students, families, and internal stakeholders. This is a prime opportunity for someone who thrives on improving systems, streamlining processes, and enhancing communication across departments. Relocation assistance is available for this strategic leadership role based in Pullman, WA. Together, we're cutting through red tape to serve students more efficiently and move the university boldly into the future.

Another Source's client, Washington State University, is recruiting a University Bursar to join their team in Pullman, WA.

Here's a little about Washington State University and the position they are recruiting for:

Washington State University (WSU) is a leading public research and land-grant institution serving more than 29,000 students across six campuses statewide, including Pullman, Spokane, Tri-Cities, Vancouver, Everett, and WSU Global. Recognized by The Princeton Review as one of the "Best Value Colleges" for 2022, WSU fosters a vibrant community of students, faculty, and staff united by a shared vision of making a global impact. The university is committed to student success, innovation, and community engagement, offering a dynamic academic environment that supports a diverse and forward-thinking student population.

Learn more about the University Bursar: https://bursar.wsu.edu/

The anticipated annual salary range is $100,000 - $159,800 with relocation support available.

Summary:

The University Bursar plays a pivotal role in shaping student financial services at one of the nation's leading public research institutions. This key leadership position oversees all aspects of student billing, receivables, loan administration, and cashiering operations across WSU's multi-campus system, with direct responsibility for services at the Pullman campus.

The University Bursar will lead the timely and accurate collection of over $490 million in student tuition and fees, $12 million in non-student receivables, and manage federal and institutional loan programs totaling $15 million. The role is critical in ensuring regulatory compliance, financial accountability, and high-quality service to students, families, and internal partners.

This is a unique opportunity to collaborate with finance, enrollment, and IT leaders to strengthen operational effectiveness, enhance the student experience, and contribute to the university's broader mission of access and excellence.

How you will spend your time:

Accounts Receivable & Collections Oversight

Direct all aspects of university-wide student and non-student receivables, collections, and student loan billing.

• Oversee third-party billing, short-term loans, and scholarship application processes.

• Ensure compliance with federal and state regulations, including the Fair Debt Collection Practices Act.

Strategic Planning & Fiscal Management

• Establish long- and short-term goals, strategic plans, policies, and procedures for the Bursar's Office.

• Administer the office's budget and allocate resources to maximize operational efficiency.

• Provide financial reporting and oversight in collaboration with internal departments and external auditors.

Student Information Systems & Operational Effectiveness

• Serve as business lead for systems integration, including collaboration with ITS and Workday teams.

• Oversee timely processing of billing statements, disbursements, and reconciliations within ERP and student information systems.

• Ensure compliance and data integrity for student financial records and reporting.

Leadership & Team Management

• Lead, supervise, and develop a high-performing team.

• Provide clear guidance and foster a customer service-oriented culture.

• Oversee recruitment, performance evaluation, and professional development for staff.

Accounting & Regulatory Compliance

• Ensure accounting practices align with GAAP and GASB standards.

• Manage reconciliation, reporting, and IRS compliance (1098-T, 1042-S).

• Coordinate with auditors and internal stakeholders on financial reporting and compliance.

Cashiering & Financial Systems Oversight

• Oversee student and departmental cashiering functions, including TouchNet and ERP integration.

• Ensure accurate processing of payments, deposits, and student refunds.

What you will bring:

• Bachelor's degree in Accounting, Business, Finance, or related field.

• Minimum of 6 years of progressively responsible experience, including 3+ years in a management role.

• Strong understanding of accounts receivable systems, student financial services, and compliance frameworks.

• Experience in strategic planning, resource management, and personnel supervision.

• Strong leadership and communication skills.

• Strategic thinking and problem-solving abilities.

• Deep understanding of regulatory compliance and financial reporting.

• Proven ability to build collaborative relationships across departments.

• Commitment to equity, diversity, and inclusion in service and practice.

Preferred Qualifications:

• Master's degree in a related field or CPA certification.

• Experience in higher education finance, student loans, and collections.

• Familiarity with Workday, PeopleSoft, or similar ERP systems.

• Knowledge of Fair Debt Collection Practices Act and federal student aid regulations.

What's in it for you:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review thedetailed Summary of Benefits offered by WSU for AP staffandTotal Compensation.

Another Source works with their clients, on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.

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