Manager, Cardiac Hospitalist Program/ (cardiology Admin) Full time Day shift

Position Summary

Working in conjunction with the Chair of the Cardiac Service Line, the manager will be responsible for the onsite practice management and daily oversight of all hospital based cardiac programs being led by a VMG Cardiologist. He/she will have a visible presence and involvement with the entire cardiac hospital-based team along with multiple hospital departments including the Medical Staff Office, leadership in both the Heart and Vascular Institute and Patient Care Services and the Patient Experience Office, along with leaders in other Valley Hospital departments. The Manager of the Cardiac Hospitalist Program will work closely with both VMG and Hospital leadership to ensure optimal performance and efficiency of the program. The Manager is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance

Education

Bachelor's degree required.

Experience

Minimum of 3 years supervisory/management experience in managing a hospital-based program, along with relevant experience in healthcare customer service, Medical Staff Office, or Medical Group Administration. Experience working in a hospital setting required.

Skills

Strong communication, interaction, customer service, and organization skills required. Proven critical thinking, problem-resolution, decision-making skills, computer literacy in a windows-based environment, working knowledge of standard office equipment. Staff scheduling experience a plus. Knowledge of word-processing and database management applications. Behavioral Qualifications: Outstanding interpersonal, service excellence and customer service skills. Strong communication and presentation skills to present information to all customers and/or groups. Ability to convey information clearly and concisely, both verbal and written.

Ability to create, maintain, and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates behavior that is courteous, caring, respectful, and compassionate. Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior that is consistent with the Valley Physician Services' Leadership Standards and Values, as well as the Valley Physician Service's Mission and Vision Statements. Ability to always represent the organization positively. Ability to respect confidentiality of private healthcare, financial, and other company information always. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibility and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.