Principal Community Program Manager

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe is passionate about creativity! Our mission is to support the creative community and to empower and enable anyone who has a story to tell or vision to share.

We are seeking an exceptional, customer-focused Principal Community Program Manager who has:

• Experience building products, programs or processes from the ground up

• A strong operational background and experience leading proactively across multiple teams.

• Experience driving product prioritization, road mapping and execution of processes

• An understanding of product development process and ability to work collaboratively across teams, particularly product, marketing and engineering

• A love for Adobe's creative community and connecting with customers

• Ability to get things done in matrixed environment with multiple partners at all levels

• Willingness to engage and interact with customers regularly in online and in-person forms to build trust and transparency

What You'll Do

The role will be accountable for:

• Creating and managing process for actioning community feedback with product and engineering teams across creative categories

• Engaging with cross-functional partners to ensure accountability and deliverables are met

• Creating process and managing logistics for regularly getting Product Management teams to pick up community features and report progress back to community

• Building relationships with key stakeholders across Product Marketing and Product Management teams to help facilitate action.

• Be an integral part of the team's success by harvesting inputs from across the community team and translating them to actionable roadmap items that can be ingested and actioned by core creative product teams.

• Create a process to drive community product roadmap across multiple teams including follow up and holding teams accountable for deliverables.

• Build credibility in relationships with PM and Engineering teams in order to ensure community roadmap items get delivered and build process to ensure delivered items get shared back with community.

The impact of the work will be an efficient closed loop process where Adobe delivers on community wish list items and improves overall community engagement and sentiment. This role will impact on how Adobe builds the next generation of products and services by ensuring community input is driven through the product development process and ultimately brought to market to benefit our users.

What you'll need to succeed

• BA/BS preferred OR 8+ years in product or program management OR equivalent practical experience.

• Exceptional organization, people and execution skills and start-up mentality for getting things done inside a larger organization

• Knowledge of product development cycles, working with engineering teams, scrum/Jira a plus

• Strong EQ and ability to build relationships with key partners across the organization

• Focus and persistence - ability to problem-solve and operate in a multi-stakeholder environment

• Early-stage product development or intrapreneurship within a larger company

• A strong organizer and doer who doesn't mind rolling up sleeves to get things done in a fast-paced, dynamic environment

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.comor call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.