Medical Records Specialist
 TEKsystems | |
$20.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Massachusetts, Somerville | |
 Apr 16, 2025 | |
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Position Overview:
This position assists incoming callers with requests and provides great customer service. An upbeat, patient-centered attitude is a must! Our employees must, at all times, safeguard and protect patients' right to privacy. We are responsible for ensuring that only authorized individuals have access to our patients' medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Applicants should have familiarity with medical terminology and medical office processes and procedures. *** This role is fully on-site within a hospital facility in Somerville, MA! A CV-19 vaccination and flu vaccination (during flu season) is required for this location. Essential Functions: * Assists incoming callers with the process of submitting a request for medical records * Provide status updates regarding requests * Route calls internally to different hospital departments as needed * Responsible for Opening and Scanning Incoming Mail * Other duties as assigned Qualifications: * 1-year prior experience in a medical records department or like setting preferred * Minimum of 6 months prior inbound call center experience preferred. * Strong technical/computer skills * General working knowledge of Microsoft Word & Excel * CV-19 vaccine * Flu vaccine (during flu season) * Local to Somerville, MA! Details: * Pay: $20/hr. * Pay cycle - weekly | medical, dental & vision benefits offered. * Schedule: Monday - Friday | 8:00am - 4:30pm * Onsite position | Monday - Friday (No weekends) * Free parking or shuttle from the Sullivan T stop *Pay and Benefits* The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Somerville,MA. *Application Deadline* This position is anticipated to close on Apr 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |