Hospitality Services Assistant 3

University of California - Los Angeles Health
United States, California, Santa Monica
Jun 04, 2025
Description Join the heart of the action as a Hospitality Assistant on our Office of Patient Experience team! Be the first friendly face our visitors see as you welcome them, assist with check-ins, and guide them through our facilities. You'll be stationed at key locations like the Information Desk and Surgical Lounge, working side-by-side with security, admissions, and nursing staff to ensure every patient and family feels supported from the moment they arrive. If you love helping people and making a real impact every day, this is the role for you! Salary Range: 32.36-32.36/hr This is an "as needed" per diem position; schedule and working hours will vary. May convert to Career. Qualifications Customer service experience required, preferably in a hospitality or healthcare setting Spanish fluencypreferred Bachelor's degree is preferred, but not required Strong interpersonal skills, including: Professionalism Excellent written, verbal, and listening communication skills Proficiency with computers and ability to accurately use medical record and visitor management systems Team-oriented with a positive attitude and collaborative mindset Ability to remain calm and composed in a fast-paced environment