Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Deployment Inventory Technician
Overview
Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world's biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide. This role serves as a key member of the Desktop Support team for our technology customer.
Installation/Set Up Technician contributes to a work team environment and demonstrates excellent customer positive experiences in the field:
Ensure a safe working environment
Follow Customer guidelines when on premises
Follow Milestone guidelines set by Facility - Set up, and collect equipment
Support Mountain View, Palo Alto, San Jose Bay Area Locations
Responsibilities
- Scan any assets in/out of facility with no exceptions
- Communicate any issues that may prevent the setup or collection of equipment from occurring
- Responsible for immediately reporting to management any issues, concerns or process breakdowns.
- Float within all zones to ensure day to day activities are not being delayed for any unscheduled time off, volume spikes or urgent requests
- Ensure vehicles are cleaned at the end of day of all trash, recyclables, and equipment
- With the help of supervisor, ensure all queues are being actively monitored and resolved within SLA
- With the help of supervisor, ensure any and all bumped or escalated tickets are handled as required
- Drive 14" Box Truck from/to Warehouse which will contain equipment being delivered or collected from Customer locations
Qualifications
- Apply a range of experience and skills to meet established productivity and SLA standards.
- Support management's decisions to install teamwork and quality standards
- Excellent computer skills
- Strong Communication Skills both verbal and written
- Physical demands- while performing the duties of this job, the employee is occasionally required to stand, walk, sit, lift
- Duties of the job are performed in both an office environment and a warehouse
- Ability to drive a 14" Box Truck
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Compensation
Estimated Pay Range: $24.50-$25.00
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Milestone Technologies
Apr 15, 2025