New

Patient Navigator - Colorectal Cancer Screening

Mass General Brigham (Enterprise Services)
remote work
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Apr 12, 2025
Responsible for working closely with patients, families, and healthcare providers to ensure a seamless and patient-centered care experience by assisting with navigating the complexities of the healthcare system, coordinating resources, and providing support to improve patient outcomes. Duties: Advocate for patients and their families, ensuring their needs and preferences are considered in the care planning process. Serve as a liaison between patients, healthcare providers, and other relevant stakeholders. Collaborate with the interdisciplinary healthcare team to coordinate patient care services, appointments, and follow-up plans. Assist patients in understanding and adhering to their care plans. Identify and connect patients with appropriate healthcare and community resources, such as support groups, financial assistance programs, and transportation services. Educate patients and their families about their medical conditions, treatment options, and self-care strategies. Ensure that patients are informed and empowered to actively participate in their healthcare decisions. Maintain accurate and detailed documentation of patient interactions, care plans, and resource referrals. Qualifications: Bachelor's degree in social work, public health, education or related field preferred. 1-2 years experience in social work, case management or related field, ideally in a clinical setting preferred Knowledge, Skills and Abilities Strong knowledge of healthcare resources, community services, and patient advocacy. Excellent communication and interpersonal skills. Ability to work collaboratively with diverse healthcare professionals. Strong organizational and time management skills. Familiarity with electronic health records and case management software. Strong commitment to social justice, health equity, and positively impacting the care of at-risk patients. Experience working in a healthcare environment Proficient in Spanish, Haitian-Creole or other language(s) strongly preferred This is a hybrid role, with 70% remote work and 30% work in the community or on-site. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.