Change Management Advisor

We are seeking an experienced Change Management Consultant to join our team, focusing on transformational initiatives across the Chief Revenue Officer (CRO) organization. In this project-based role, you will partner with stakeholders to drive successful change management strategies that enhance organizational effectiveness and support our strategic objectives. On a day-to-day basis, you will engage with various levels of stakeholders, executive sponsors, and teams as well as strategic partners across all of Lumen. In addition, you will also be partnering directly with business teams and executive leaders in executing priorities, communications and being a thought partner.

*Develop, execute, and monitor change management plans through a systematic process that includes assessment, planning, implementation, and evaluation to ensure successful adoption of changes.
*Collaborate with cross-functional teams to design and implement change management strategies, change roadmap, execution plans, and establish KPIs that align with organizational goals and facilitate transformation within the CRO's organization.
*Build strong relationships with stakeholders at all levels of AGT and across Lumen to understand their needs and ensure buy-in for change initiatives.
*Create and customize change management frameworks, tools, and processes to guide project teams through transitions effectively. Establish, grow and engage a community of change management champions across our commercial organization.
*Create and deliver training programs, workshops, and resources to equip teams with the skills and knowledge needed to adapt to changes.
*Design and execute communication plans to keep all stakeholders informed and engaged throughout the change process.
*Consult and coach project teams across AGT, by applying your experience for resolving problems that arise around stakeholder and organizational risks and issues.
*Conduct assessments to evaluate the impact of changes on business operations and employee performance, providing insights for continuous improvement.
*Track progress against change initiatives, providing regular updates to leadership and stakeholders, and adjusting strategies as needed based on feedback and results.

* Bachelor's degree in Business, Organizational Development, or a related field; Master's degree preferred.
* 10+ years of experience in change management, organizational development, or project management, preferably in a tech or high-growth environment.
* Change management certification (e.g., Prosci, ACMP, Six Sigma, or similar) is highly desirable.
* Proven track record of leading change initiatives that drive business transformation.
* Strong understanding of change management methodologies (e.g., ADKAR, Kotter's 8-Step Process).
* Excellent communication, facilitation, and interpersonal skills, with the ability to influence and engage stakeholders.
* Analytical mindset with the ability to assess complex situations and propose data driven solutions.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI
$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure

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