Scheduler in Training

Requisition ID# 163892

Job Category: Maintenance / Construction / Operations

Job Level: Individual Contributor

Business Unit: Operations - Other

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Wildfire, Emergency and Operations (WEO) organization is responsible for oversight of PG&E's wildfire operations and associated mitigations. The organization is responsible for the development and maintenance of consistent processes and work standards associated with sustainable wildfire and emergency response preparedness operations in line with our regulatory policies and practices. WEO partners with leaders in Operations and other parts of the business to develop and recommend a strategic direction for emergency preparedness, emergency response and public partnerships.

Position Summary

A Scheduler in Training is an entry level classification represented by Engineers and Scientists of California (ESC) and is subject to collective bargaining. A Scheduler-in-Training will progress to the Scheduler classification after twelve months of service. The individual is responsible for scheduling resources/work for Electric and Gas service functions throughout PG&E's service territory.

An employee who schedules work and resources using technology that will enable the matching of work to available resources for Field Metering and T300 field workers. The schedule will generally be in a 2-week window, but scheduling may extend as needed to place projects in the schedule to meet and guarantee customer and PG&E compliance requirements. Confirms the completion of dependencies related to work requests prior to scheduling. Primarily coordinates with W&R Planners and Field Supervisors as required for work that may affect daily or long term work plans.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the hourly rate that the company in good faith believes it might pay for this position at the time of the job posting. This position is subject to collectively bargained hourly wage rates and increases. The starting wage rate for this position is $56.29 per hour. This wage rate is specific to the locality of the job. The wage rate is based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.

Responsibilities:

• Receive and review work requests and develop a schedule based on priority, work type, resource availability, equipment availability and optimization opportunities
• Ensure all required dependencies are completed before finalizing the schedule
• Review scheduled work requests for needed resources
• Assign resources to work requests (including design, field work, and emergencies) while ensuring high priority commitments are met first
• Ensure that resources are available to be scheduled based on availability and capacity
• Work with Field Team and W&R Planner to resolve discrepancies with work requests and available resources
• Finalize and convey the work and resource schedule
• Coordinate with Field Team and W&R Planner to ensure the work plan are accurately updated to reflect changes due to unplanned work (differences between the forecasted work and actual work available to be scheduled)
• Track work orders to completion, taking appropriate corrective action for work not completed as scheduled
• Manage daily exceptions and make modifications to the schedule based on feedback from the Field Team

Qualifications

Minimum Qualifications:
Requires a comprehensive knowledge of Company's Customer Service Policies and gas and electric system

• Must be at least 18 years of age
• Must possess a High School diploma, GED or equivalent work experience
• Must possess a valid California Driver's License or ability to obtain within 10 days of hire
• Ability to work flexible schedules, extended hours, nights, weekends, and/or overtime (scheduled or ad hoc)
  Desired Qualifications

• Workforce Availability
• 1 year experience with scheduling
• Demonstrated proficiency with Microsoft Office products-Excel, Outlook and Word
• Current or previous PG&E employee
• Current or previous Hiring Hall employee or work as a contractor
• Additional consideration may be given to candidates who reside within 25 miles of the headquarters

Pre-Employment Testing:

*Internal PG&E Employees: Must have qualified on Work Orientation Inventory (WOI) exam prior to applying and the Scheduler Test Battery (STB) exam prior to interviewing

*External and Hiring Hall Candidates: Must qualify on the Scheduler Test Battery (STB) exam and the Work Orientation Inventory (WOI) exam prior to interviewing