Ticket Office Assistant

20-30 hours/week

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The Department of Athletics exists to provide educational and athletic opportunities to young men and women, to provide an environment for student-athletes to learn, advance and excel both academically and athletically, and to serve the interests of the University by complimenting and enhancing its diversity and quality of life. Through its athletic programs, the University seeks to unite alumni, faculty, administration and students in a common shared experience. The governing unit within the Department of Athletics is the Director's Office, which is the administrative office and clearinghouse for the entire Department of Athletics, and promotes the department's guiding principle of educating and inspiring through athletics. This unit provides support to administrators, coaches, staff members and student-athletes in order to provide and promote a premier intercollegiate athletic program for The University of North Carolina at Chapel Hill. The Department of Athletics is a highly visible public relations arm of The University of North Carolina at Chapel Hill, with statewide, national and international recognition.

Provide essential staffing assistance for athletic events, primarily in the areas of ticket sales/distribution and customer relations. Contribute to general ticket office operations. Display and deliver customer service excellence. Operate ticket system software to conduct sales transactions, customer inquiries, and other related duties.

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Individuals in the Customer Service Representative role will go above and beyond to provide exemplary service to patrons of UNC Athletic events. This person will ideally be a self-motivated, collaborative individual with previous experience working in a fast-paced customer service capacity. Extensive contact with Department of Athletics' donors and customers, utilizing communication skills over the phone and in-person, is required. Computer skills are helpful, as this person will use ticket system software on a regular basis, in both an office setting as well as on-site at various venues. This is an excellent opportunity to become involved in the business side of a Division I athletic program and will appeal to those with an interest in sports administration.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity, employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.