Director Procurement Excellence

The Central Procurement Department is responsible for supplier selection, contract negotiations, vendor management, and requisition to purchase order review and approval at Tufts University.

As the Director - Procurement Excellence, You will be responsible for:

• Governance - (policies, procedures, tools, templates, spend data (vendor, stakeholder, commodity), performance and compliance reporting, and training.
• Supplier and Stakeholder Management (supplier risk management, safety, communications, change management, diversity and inclusion, purchase assistance with eReqs, Purchase Order dispatch, supplier and stakeholder issue resolution.
• Procurement Technologies (Source to Pay system design and enhancements, spanning spend analytics, RFX tools, contract management system, eMarketplace. Responsible for building the COE (Center of Excellence) in a multi-year phased approach. Manages a team of procurement agents/analysts and works with resources in operations, legal, information technology, accounts payable, and Tufts shared services in a matrix reporting structure.

Essential Functions

• Implements road map for building a procurement center of excellence. Creates project charters, including scope, timeline, resources for each initiative. Prioritizes and implements initiatives. Reports out on progress of initiatives.
• Develops procurement policies, standard operating procedures, category management templates, including RFPs, Contracts, and Deal Summaries. Develops and implements taxonomy for spend management. Implements process for updates to spend data on a quarterly basis. Determines meta data requirements for contract repository system. Establishes process and drive compliance to capture contract documents into repository. Identifies performance and compliance metrics and creates dashboards for reporting procurement KPIs.
• Develops change management and communication materials, including process maps, cheat sheets, videos, and visual aids. Develops content for training and annual certification.
• Implements road map for building a procurement center of excellence. Creates project charters, including scope, timeline, resources for each initiative. Prioritizes and implements initiatives. Reports out on progress of initiatives.
• Develops procurement policies, standard operating procedures, category management templates, including RFPs, Contracts, and Deal Summaries. Develops and implements taxonomy for spend management. Implements process for updates to spend data on a quarterly basis. Determines meta data requirements for contract repository system. Establishes process and drive compliance to capture contract documents into repository. Identifies performance and compliance metrics and creates dashboards for reporting procurement KPIs.
• Develops change management and communication materials, including process maps, cheat sheets, videos, and visual aids. Develops content for training and annual certification.
• Develops and implements initiatives to increase supplier diversity. Establishes and implements process for supplier risk management, including federal supplier debarment, certificates of insurance, financial, and operational performance.
• Manages a team of purchasing agents/analysts in a) triaging activities related to the review of eReqs b) Purchase Order Dispatch c) supplier performance issues related to invoicing, service, delivery, and quality and d) support on RFP and contract reviews e) charters, reports and dashboards and f) content curation for eMarketplace.
• Selects, negotiates, implements, and manages procurement service providers, including technology, services, and temp contractors.
• Processes and serves as product owner for all procurement technologies, including spend analytics, eRequisitions, Contract Management, and eMarketplace. Designs and implements new ERP and source to pay system.
• Develops and implements initiatives to increase supplier diversity. Establishes and implements process for supplier risk management, including federal supplier debarment, certificates of insurance, financial, and operational performance.
• Manages a team of purchasing agents/analysts in a) triaging activities related to the review of eReqs b) Purchase Order Dispatch c) supplier performance issues related to invoicing, service, delivery, and quality and d) support on RFP and contract reviews e) charters, reports and dashboards and f) content curation for eMarketplace.
• Selects, negotiates, implements, and manages procurement service providers, including technology, services, and temp contractors.
• Processes and serves as product owner for all procurement technologies, including spend analytics, eRequisitions, Contract Management, and eMarketplace. Designs and implements new ERP and source to pay system.

Basic Requirements

• Knowledge and skills as typically acquired through completion of Bachelor's Degree in business, economics, operations, or supply chain management
• Demonstrated change agent with strong analytical, staff management, and project management skills
• Competent in drawing and communicating insights from quantitative and qualitative data
• Six sigma or equivalent expertise. Must have ability to create process maps of current state and proposed/future state
• High level of integrity and dependability with a strong sense of urgency
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• Proficient in ERP and procurement tools, systems, and processes - including eRequisitions, Spend Analysis, sourcing (RFX and eAuctions), Contracts, and eCatalogs
• Advanced user of Microsoft Outlook, Excel, Word, and PowerPoint
• Manage high visibility projects with minimal oversight
• Highly motivated, self-starter, detail-oriented, excellent prioritization, cross functional player
• Team player with excellent interpersonal, communication, critical thinking, and decision-making skills

Preferred Qualifications

• Six sigma or Certified Program management or equivalent process expertise
• Certified Purchasing Manager (C.P.M).
  
• Master's Degree in Business Administration