Collector
 Berkshire Bank | |
 United States, Massachusetts, Pittsfield | |
| 66 West Street (Show on map) | |
 Apr 11, 2025 | |
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Division: Risk Management
Department: Collections Reports to: VP, Retail Collections Manager Status: Non-Exempt Grade: 5 Salary Range: $18.00 - $29.50 Location: Pittsfield, MA - 66 West St Purpose/Objective: This position is accountable for the collection of delinquent consumer loans in order to contribute to the soundness of the consumer loan portfolio through prompt collection of delinquent accounts while assuring legal compliance. Key Accountabilities: * Review and research delinquent accounts to verify payment history and consumer loan status. Performs outreach via telephone and documents contacts with delinquent borrowers to communicate delinquent status. May authorize a revised payment schedule. Is also responsible for processing received payments as well as, incoming and outgoing department mail. 100% * Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties. Education: * High school diploma or equivalent Experience: * General business experience desirable * Collections experience desirable Skills & Knowledge: * Communication skills * Organizational skills Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled | |