Systems Administrator SME

Highlights:

• Why Join Our Team: The Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Division plays a pivotal role in safeguarding national security and upholding the law. By joining our team, you will directly contribute to equipping law enforcement, national security, and intelligence partners with critical criminal justice information that helps protect the United States. Become part of a dynamic environment where your skills will directly impact the safety and security of our nation.

• About the Team and Work Environment: You will collaborate with a team of highly skilled IT professionals within the FBI's CJIS Division, working closely with the Communication Technologies Unit (CTU) and the Technical Integration and Support Unit (TISU). Together, these units provide vital networking services and user support for CJIS, ensuring law enforcement professionals have the tools and systems necessary to carry out their work effectively.

• What Makes This Position Unique: This is a rare opportunity to be part of the FBI's Criminal Justice Information Services (CJIS) Division, playing a critical role in maintaining the systems that keep our nation safe. Your work will have a direct impact on law enforcement agencies, national security, and intelligence organizations.

• Skills You Will Acquire: You will be immersed in a supportive, mission-driven environment that thrives on collaboration and excellence where you will acquire expertise in supporting FBI CJIS systems and infrastructure.

Typical Day:

A typical day involves installing, configuring, and maintaining operating system workstations and servers, including web servers, to meet business processing needs. You'll handle software installations and upgrades, ensuring they align with IT policies and procedures. Monitoring system performance, tuning for optimal efficiency, will be a key responsibility. You'll also manage system backups and database archives to ensure data recoverability. Conducting regular hardware and software audits to ensure compliance with standards and maintaining an up-to-date configuration database will be essential parts of your role. Additionally, you'll develop and promote standard operating procedures to improve system performance and reliability.

Tasks:

• Diagnosing and resolving complex system issues that may require in-depth analysis and creative solutions.
• Contributing to the design and implementation of new system architectures, including server configurations, network topology, and data storage solutions.
• Monitoring system performance metrics and identifying bottlenecks to optimize system efficiency and uptime.
• Implementing robust security measures, managing user access controls, and staying updated on emerging cyber threats
• Forecasting future system needs and planning for hardware upgrades or infrastructure scaling to accommodate growth.
• Providing technical guidance and training to other system administrators on best practices and new technologies.

Required Qualifications:

• Education: AA or technical school in computer, information systems, engineering, business, or related scientific or technical discipline. CompTIA Security + certification is equivalent to a bachelor's degree.
• Experience: Minimum of five years of experience with enterprise network administration tools. Education/Experience substitution - HS and 7 years.
• Possess an extensive understanding of specific operating systems, hardware, network protocols, security measures, and cloud technologies relevant to their organization
• Expert knowledge of Linux operating systems, including system configuration, shell scripting, and package management
• Advanced expertise in managing Windows Server environments, Active Directory, and related technologies
• Deep understanding of AWS and Azure cloud platforms, including cloud security and resource management
• Expertise in network infrastructure, routing protocols, firewalls, and network security
• Experience working in an Agile organization using Scrum, XP, Kanban, and SAFe

Position Type Shift Information:

• Normal day shift

Location: Remote

US Citizenship: US Citizenship is required.

Clearance: Current Top Secret Clearance is required.

Ideal Innovations, Inc. is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

Ideal Innovations, Inc. is a VEVRAA Federal Contractor.

Technical/other training of Computer Science (preferred)

Experience working in an Agile organization using Scrum, XP, Kanban, and SAFe (required)
Expertise in network infrastructure, routing protocols, firewalls, and network security (required)
Deep understanding of AWS and Azure cloud platforms, including cloud security and resource management (required)
Advanced expertise in managing Windows Server environments, Active Directory, and related technologies (required)
Expert knowledge of Linux operating systems, including system configuration, shell scripting, and package management (required)
Possess extensive understanding of specific operating systems, hardware, network protocols, security measures, and cloud technologies relevant to their organization (required)
5 years: Experience with enterprise network administration tools (required)

Security + (preferred)