Government Lending Loan Operations Specialist-1

As a leading bank, SouthState has been providing financial solutions to individuals, families, and businesses for more than 100 years.

SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

This position is primarily responsible for handling SBA 7a & USDA loan operations. The teammate must provide a high level of service to internal and external SouthState Bank customers by delivering responses in a timely manner with attention to detail and accuracy. This position must possess a strong knowledge of loan systems, loan documentation, and loan compliance. This person must also be able to identify issues and provide workable solutions, in addition to answering questions regarding loan status, and other related loan issues. This position may also include special projects and other duties that are essential in delivering excellent service and maintaining the data integrity of their function.

ESSENTIAL FUNCTIONS

• Booking of SBA 7a, ARC, and USDA loans to the core system.
• Booking of Disbursements, Deferments, Modifications, and Charge-offs
• Posting of loan payments, Forgiveness payments, and CARES Act payments
• Assist with research on Daily/Monthly account reconcilements.
• Process rate changes as needed.
• Loan Maintenance as needed.
• Populating, reviewing monthly billing notices as well as special bills as needed.
• Daily ACH processing and NSF reversals
• Research and corrections of loan discrepancies
• Prepare, edit, and maintain 1502 reporting to Guidehouse.
• Prepare, edit, and maintain 172 reporting to SBA.
• Prepare, edit, and maintain reporting and remittance on USDA loans.
• Prepare and scan loan files.
• Release of collateral upon request from Servicing
• Loan Sales on the Secondary Market to including bidding, awarding, and preparing the 1086 package.
• Booking of Loan Sale Premiums
• Pull Daily/Monthly reports from Loan Manager and E-Tran
• Process SBA and Lender Repurchases
• Review and correct FTA discrepancies
• Assist and respond to audit requests as related to SBA 7a and USDA loans.
• Assist team members with special projects as needed.
• Complete all required training as defined by Management.
• Follow and adhere to SouthState Bank compliance policies and procedures.
• Team Member will be responsible to keep the GL Loan Operations Manager apprised of any issues that may impair the daily processes or functions of the GL Loan Operations Department.
• Assist with mergers, acquisitions, and conversions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Ability to work in PCFS Loan Manager, Excel, Word, Adobe, ETRAN, Navigator Fiserv. Must have knowledge of the SBA's most recent SOP servicing release. Must be capable of working independently

Qualifications, Education, and Certification Requirements

• Education: High School and some Collage
• Experience: Minimum of 5 years' experience in SBA
• Certifications/Specific Knowledge: SBA Loan Servicing SOP processes & procedures