Senior Manager, Research

Responsibilities:

• Delivery of Insights: Responsible for designing, managing, analyzing and delivering research insights, including visualization of research findings and insights through our proprietary dashboard, crosstabulations, and/or PowerPoint presentations

• Business Development and Account Leadership: Partner with Sales in all efforts to increase acquisition and retention among mid-tier clients while acting as the client's primary research partner. This includes participation in client meetings/calls, assisting in positioning and selling projects and presenting final deliverable to clients

• Research Management: Partners with internal teams to ensure excellent delivery and customer service. This includes reviewing research objectives, developing and communicating project objectives to operations and sales team members, overseeing project deliverables, and managing analysts as they work on similar objectives

• Management of a Small Team: Managing 1-5 direct reports (Research Analyst level primarily), providing support on the execution of client deliverables and team development

Scope of Impact:

• Manages/trains employees in a support/production function.

• Has responsibility for performance and results.

• Provides technical guidance to team members.

• Assigns and reviews work and monitors results.

Strategic Planning:

• Decisions are guided by policies, procedures and business plan.

• Identifies technical, operational and organizational problems.

• Effectively uses time, expenses, and people to best meet business plans

Customer Focus:

• Establishes and maintains ongoing relationships with key customers.

• Anticipates and interprets customer needs to identify solutions.

• Effectively communicates by adjusting communication style to audience.

• Explains difficult concepts.

Knowledge & Skill:

• Advanced analysis & report writing skills focused on delivering insights and actionable recommendations to clients

• Superior communication and presentation skills;

• Highly motivated, self-directed and capable of working under minimal supervision with a high level of initiative, energy & enthusiasm for learning.

• Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information

• Ability to manage multiple projects simultaneously and working with tight deadline while maintaining a strong client service orientation

• Ability to grasp and understand new technologies quickly (e.g., web / multi-media, multi-device)

• Highly proficient with MS Word, Excel and PowerPoint. Experience with SPSS a plus

Experience & Education Requirements:

• A minimum of 7 years Market Research experience serving in a client-facing capacity with responsibility for research direction

• Strong background in quantitative research and data analysis

• University graduate/Bachelor's Degree graduate with research experience preferred, and/or equivalent experience

About Company: Dynata owns and manages a 60M+ member online community of consumers and professionals, globally. By engaging community members to exchange their personal data and opinions for valuable rewards, Dynata is the largest provider of first party consumer insights to leading Market Research agencies, consulting firms and corporate brands.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.

The base salary range for this position in is $100K-$114K/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.