LMS Admin Coordinator
 Equiliem | |
 United States, Pennsylvania, Center Valley | |
| 3500 Corporate Parkway (Show on map) | |
 Apr 04, 2025 | |
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* Responsible for executing transactions within the LMS; including the set-up of user accounts, learning profiles, course assignments, and troubleshooting related issues to ensure that all training is accurately delivered to the target audience.
* Responsible for managing content within the LMS; including the upload of document and SCORM content, the revision of content and troubleshooting content issues. * Track performance of administrative support within SharePoint based request management list in accordance with service delivery standards and expectations. * Facilitate end-user training of LMS application. Assist with creation and maintenance of training related documentation. * Assist employees and administrators with all LMS-related questions. * Track escalated end-user problems and provide timely status updates. Log all problems and solutions into cloud-based incident management system. * Administer reporting as required by various regulatory agencies and the organization to meet business needs. * Ensure all activity adheres to LMS best practices and governance. * Perform system audit and validation tasks. * Perform additional tasks as needed to support the Learning Technologies business. * Maintains a professional image and exhibits excellent customer relations to internal customer base and coworkers in accordance with our standards and Core Values. Quals-- * Experience working within a regulated environment and with quality control documentation * Minimum 2 years of experience with administration/coordination of cloud-based Learning Management System (preferably SuccessFactors LMS) * Experienced user of Microsoft Office 365 o Data management and manipulation using Excel * Ability to work well remotely using MS Teams and other cloud-based collaboration tools * Strong problem-solving and analytical skills * Ability to accurately and effectively manage tasks and processes involving multiple people across business functions. * Detail oriented * Strong technological proficiencies * Excellent customer service and communication skills * Works well independently and in collaboration with others | |