Enterprise IT Network Operations Center Analyst

Are you an Enterprise IT Network Operations Center Analyst who is looking to join one of the top companies within the Aerospace and Defense Industry?

Are you looking to further your career and grow?

Do you have experience in Network/Telecomm Operations?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work Remotely with our client in Bethesda, MD. Interested?

Here's what you'd do:

• This client position supports the Enterprise Network Operations Center (NOC) Team within the Resiliency team.
• The NOC is the single point of focus for all business operational services, improving IT business performance through global situational awareness, proactive monitoring, advanced diagnostics and predictive analysis, and providing outstanding responsiveness combined with excellent customer support in the delivery of client IT Infrastructure and Services.
• This position will support the Network Operations Center Team with a specific focus on the following:
• Monitors Network/Telecomm infrastructure utilised by the client Customers
• Provides first-level troubleshooting, verification, resolution and timely notification of system-generated alerts and coordination/closure of incident tickets
• Review system and performance data from multiple sources to analyse anomalies and variances from normal thresholds taking appropriate action
• Leads Service Alert Notifications process and the TAC line support
• Monitors dashboards and portals for triggered alerts
• Observe equipment and control panels for operator messages or error indicators, taking appropriate action
• Sets up and runs diagnostic tests reacts appropriately to the messages, and reports errors or machine malfunctions as needed
• Ensures conformance with Standard Operating Instructions (SOIs), established processes, and workflow in an integrated team environment.
• Responsible for communicating all business activities in an effective and timely manner to management and for maintaining professional conduct consistent with company policy and procedures.

Here's what you'll get:

• Pay rate: $48.57/Hour
• Hours: 40 hours/week
• Length: Temp (7 Months)

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions, and we help companies compete for talent. With a legacy of needs in various industries worldwide, we partner with clients, listen to them, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Bachelor's Degree
• Minimum 4 years of experience in Network/Telecomm Operations

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.