New

Hotel Operations Manager - MGM Springfield

MGM Resorts International
United States, Massachusetts, Springfield
Apr 02, 2025
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Ready to lead with flair? We're looking for a Hotel Operations Manager to support our Front Desk team to success! Help drive operational and financial goals, manage labor costs, and ensure an unforgettable guest experience in true MGM Resorts style. If you're passionate about hospitality and love creating top-notch experiences, we'd love for you to Join The Show! THE DAY-TO-DAY: Collaborate with Senior Hotel Operations Manager to drive strategic initiatives and enhance hotel operations. Lead the development and implementation of Front Desk, Guest Services and Front Services policies, procedures, training programs. Provide leadership in guest experience by maintaining and elevating service standards. THE IDEAL CANDIDATE Bachelor's Degree or equivalent experience in hospitality, management, or related field. 2+ years of prior relevant experience in the direction and management of employees. Passionate about self-motivation and seeking professional growth. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally. Potential to grow within a world class organization Be a part of a highly engaged close-knit group of team members Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits. Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532 Are you ready to JOIN THE SHOW? Apply today!