Time Administrator I

* Performs timecard administration for a variety of locations.

* Partners with local management, Human Resources contacts and the Leaves Team members to ensure accuracy to a multitude of timecard entries.

* Manages a number of reporting needs in support of overtime, accrual or other Ad-Hoc requests for ADP data.

* Provides financial reports to assist with Supply Chain metrics.

* Manages the robust eTime timecard sign-off process and reconciliation of hours during payroll transmission days. (critical days are Mondays and Tuesdays)

* Champions a positive payroll experience by supporting internal and external team members in the efforts of producing accurate weekly earning payments.

* Trains newly hired employees on the use of eTime/ADP.

* Additional duties: Escalation support related to researching, determining, and correcting discrepancies in pay, retro calculations, and report creation (standard, ad hoc and custom).

o Assists in resolving assigned eTime service tickets. Communicate researched findings to employees, Human Resources contacts and location leadership staff as needed.

o Strong comprehension of time administration tools and applications relative to executing eTime processing.

* US and Canada time administration processing (multiple or a large location)

* Wage garnishment / lien processing, as assigned

* Data mining / report creation (standard, ad hoc, and custom)

* Continuous review of potential improvements to payroll related processes.

* Collaborate with Human Resources and Finance to ensure proper financial reporting as well as root cause analysis when issues arise with payroll.

* Communicate with internal and external team members on time related inquires

* Associate/Technical degree (minimum degree required)

* Excellent mathematical skills

* Attention to detail

* Proficiency with time or payroll software and processes (ADP, Kronos, UKG, Ultimate Software, Ceridian, Workday, etc)

* Proficiency with Microsoft office products, especially Excel, WORD, and Outlook

* Proficiency with Microsoft Teams and Sharepoint

* Ability to work quickly under pressure

* Strong written and verbal communication

* Superior customer service and negotiating skills

* Ability to work with a team (Internal to payroll, cross functionally and 3rd Parties)

* Collaborative approach to problem solving

* Flexibility when time sensitive tasks are demanding

* Initiative to positively impact a successful payroll experience for employees

* Professional presence and high level of professionalism in verbal and written communications.

This position will be working in our ADP eTime platform (similar to Kronos Time & Attendance system) to support the hourly employee population across the USA and Canada who are paid on a weekly basis.

* This position is hybrid and ideally will work Monday - Friday EASTERN TIMEZONE hours primarily supporting USA locations that work 24x7 shifts.

o As a "hybrid" position, when working remote, the expectation is to be "on camera" and professionally attired during Microsoft Teams, Webex or Zoom meetings

o The "remote" work environment must be a professional setting with no background noise or distractions.

o Hybrid means this position is Charlotte based and would currently require 2 days between Tue-Thurs in office.

* The most important workdays are Mondays and Tuesdays and may begin as early as 7am EST due to weekly payroll processing deadlines.

o The remaining workdays could have more flexibility, if needed.

o Note that when Federal holidays occur and it results in a "one day processing" event, it could require longer hours on Mondays and/or possible flexibility to work on Sundays - but advance notice will be provided when this is required.

* The daily work and assignments will be managed by the Time Admin Supervisor

* Overall management will be by the USA & CANADA Payroll Manager