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Nurse Patient Advocate- Pediatric Medicine- Days

Virginia Commonwealth University Health Systems
United States, Virginia, Richmond
May 23, 2025
The ASAP Nurse Patient Advocate provides university and health system leaders with a single point of contact for facilitating inpatient and outpatient visits to VCUHS for this patient population. The ASAP Nurse Patient Advocate provides the targeted patients with a single point of contact to VCUHS for telephone triage, appointments, referral information, discharge care and home assistance and all necessary arrangements to ensure positive experiences. Licensure, Certification, or Registration Requirements for Hire: Current RN licensure in Virginia or eligible or compact state Licensure, Certification, or Registration Requirements for continued employment: Current RN licensure in Virginia AHA BLS HCP Certification or equivalent Experience REQUIRED: Minimum of three (3) years of clinical nursing experience Experience PREFERRED: Five (5) years of experience working at VCUHS with extensive knowledge of the organization, clinical leadership and scope of services provided Extensive knowledge of available community healthcare resources to address constituents' needs Education/training REQUIRED: Baccalaureate Degree in Nursing from an accredited program Education/training PREFERRED: Masters Degree in Nursing from an accredited program Independent action(s) required: Coordinates activities with patient and visitor relations, physicians` offices and clinic staff. Serves as the spokesperson and recognized leader of the VCUHS SCP. Develops evaluation process to measure the activity and impact of the program. Supervisory responsibilities (if applicable): N/A Additional position requirements: Must be flexible with work schedules according to department staffing need or shift requirements. May be required to work some weekends and holidays. Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting 20-50 lbs. Activities: Prolonged sitting, Repetitive motion (e.g., administering injections, wrapping wounds, squeezing blood pressure bulb, patient back rubs, bathing patients, etc.), Other: telephone headset; keyboarding Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.