Social Services Lead Coordinator

Position Summary

The Salvation Army Northern Division Duluth Corps Social Services Lead Coordinator is responsible for coordinating and administering all Social Services functions including providing direct assistance and providing a full range of case management services to Pathway of Hope (POH) participants. POH is responsible for providing targeted services to participants that desire to break the cycle of crisis and enable a path out of intergenerational poverty.

$24.00 - $28.00/hour, 40 hours/week

215 South 27th Avenue West, Duluth, MN 55806

Essential Functions (approximate time spent)

• Conduct long-term strength-based, person-centered, holistic case management to POH (25%)
• Provide participants with direct assistance (e.g., foodshelf, Heatshare, vouchers). (25%)
• Coordinate and oversee social services programs (e.g., POH, emergency assistance, food shelf). (15%)
• Maintain up-to-date, accurate client information in casefiles and through database entry and internally report relevant outcomes/successes. (10%)
• Assist with seasonal and special events. (10%)
• Recruit qualifying participants for POH and promote social services and corps programs with clients and throughout the community. (5%)
• Engage in internal and external activities to promote and further The Salvation Army and POH goals and objectives. (5%)
• Facilitate individual and group educational activities. (5%)

Education and Experience

• Bachelor's degree in relevant field. In lieu of degree, a combination of education and experience may be considered.
• If the degree is in social work, must be licensed by the state board.
• Previous social services with increasing responsibilities preferred.
• Must pass background checks, possess a valid driver's license, and meet MVR requirements.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty and diligence.
• Excellent organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods of time and working on a computer.
• Professional environment; eligible for a remote-friendly work environment.
• Must be able communicate clearly in English.
• Standard business hours with occasional evenings and weekends.
• Must be able to occasionally lift 20 pounds.

Supervisory Responsibilities

Provide supervision, mentorship, and training to the Social Services team of employees and volunteers. Make employment recommendations to Corps Officer.

Travel Requirements

Drive agency vehicle locally to support the mission. Rare out of town travel.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by a supervisor.