FINANCIAL SERVICES INVESTIGATOR 2* - 03252025-66544

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF COMMERCE & INSURANCE, SECURITIES DIVISION, DAVIDSON COUNTY

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree in finance, criminal justice, or accounting and professional experience equivalent to one year in one or a combination of the following: 1) financial examination of banks, insurance, or securities, or 2) financial fraud investigations.

Substitution of Experience for Education: Experience in banking, financial services, auditing, accounting, law enforcement, risk management, or other investigative fields may substitute for the required education on a year-for-year basis, for a maximum of four years.

Necessary Special Qualifications: None

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Summary: Under general supervision, is responsible for conducting financial services investigation work of average difficulty, and performs related work as required.

Distinguishing Features: This is the working-level class in the Financial Services Investigator series. An employee in this class is responsible for performing financial investigations related to securities or insurance fraud, which includes performing all investigatory duties and collaborating with internal and external personnel relevant to each case. This class is flexibly staffed with and differs from that of Financial Services Investigator 1, in that an incumbent of the latter performs entry-level duties and is learning to conduct investigations. This class differs from the Financial Services Investigator 3 in that an incumbent of the latter conducts the most complex investigations and serves as a lead?to less experienced investigators.

Responsibilities

Thinking Creatively

1. Creates graphs, charts, and tables as necessary to clarify data and conclusions drawn.
2. Provides recommendations to leadership team in creating or modifying policies and procedures utilized in the work unit.
3. Works closely with FSIU staff to develop unique solutions to cases.

Performing Administrative Activities

1. Enters leave requests, travel reimbursement, acknowledgment of performance evaluations, and payable time.

Analyzing Data or Information

1. Compares allegations against information in insurance or trading records, computer system data, financial spreadsheets, offering documents, prospectus, and other financial records to determine if there is adequate predication for a full-scale investigation.
2. Analyzes case information to make appropriate determination for administrative action.
3. Compares bank, insurance, and stock records and other financial data of an individual or company to financial records of the suspect's insurer, vendors, customers, or banks to determine the accuracy of financial reports.
4. Identifies individuals that may potentially serve as witnesses in an investigation hearing based on their relevance to the case.
5. Interprets interviewees' non-verbal responses in order to determine the credibility of statements.
6. Identifies evidence that can be used in an administrative action from the surveillance data.
7. Compares interview notes and observations against official witness correspondence in order to detail the relevant findings.
8. Arranges files and court exhibits according to the needs of the case in order to prepare for testifying in court.
9. Reviews criminal history of subjects for information relevant to cases.

Establishing and Maintaining Interpersonal Relationships

1. Works closely with external organizations to maintain existing relationships.
2. Participates in multi-agency task forces for the purposes of case development and information sharing with respective agencies.

Updating and Using Relevant Knowledge

1. Maintains continuing education requirements for various certifications (i.e. Certified Fraud Examiner and CPA).
2. Maintains up-to-date knowledge on hot topics and trends within the insurance and securities industries.

Monitor Processes, Materials, or Surroundings

1. Maintains the integrity of evidence gathered for an investigation.
2. Secures rooms, buildings, vehicles, or other locations to prevent the removal, alteration, or destruction of evidence according to state and federal standards.
3. May observe suspects on foot, in a motor vehicle, or from a stationary position to record a suspect's actions.

Evaluating Information to Determine Compliance with Standards

1. Identifies any state or federal statutes that may have been violated.
2. Identifies findings from documents and financial analyses that demonstrate a violation was committed according to statutes, case law, and agency policy.
3. Evaluate relevant financial information in order to determine whether any applicable statutes have been violated.
4. Identifies areas in which additional proof is needed to proceed with the investigation based on external agencies' and Departmental policies and procedures, accounting principles, and insurance statutes.
5. Evaluates allegations of violations to determine whether or not adequate justification exists for an investigation to be opened.

Communicating with Persons Outside Organization

1. Testifies to a judge, district attorney, or grand jury in court or at departmental hearings regarding FSIU cases.
2. Works with departmental leadership and legal team to respond to inquiries from attorneys or a judge concerning technical conclusions reached during an investigation.
3. Communicates with potential witnesses in a fraud investigation hearing in order to schedule witness's participation and provide basic information regarding the case.
4. Verifies the documents used in court for evidence are true and accurate.
5. Conducts interviews related to an insurance fraud or securities allegations.
6. May serve a subpoena to the suspect or suspect's attorney by mail or in-person delivery.
7. Provides technical expertise regarding financial accounting, statutory accounting, forensic accounting, and FSIU policies and procedures to other law enforcement agencies, those internal to the organization, and others.
8. Coordinates with and assists other governmental agencies as needed.
9. Collaborates with and observes proceedings in other agencies, the court system, or other organizations to gather data relevant to FSIU cases.
10. Educates governmental agencies, citizens' groups, and other organizations on investment schemes, investment protection, and fraud awareness.

Organizing, Planning, and Prioritizing Work

1. Develops a detailed work plan for full-scale investigations.
2. Develops itineraries as needed.

Documenting/Recording Information

1. Writes a technical report which documents the results of the investigation.
2. Writes a report that details results of the preliminary investigation.
3. Compiles all documents collected, analyses performed, and relevant information obtained during an investigation into a standard format to be used as a reference guide in court proceedings.
4. Records where evidence was received, who was in possession of the evidence, and how it was protected and stored in order to establish the chain of custody.
5. Writes an official statement that legally documents the suspect's anticipated testimony for the suspect to sign.
6. Labels each item of evidence with an identification number and description to be used for classification and retrieval.
7. May serve as a witness for the lead investigator to ensure that the interview is performed according to established standards and procedures.
8. Describes resources and documents such as financial records, interviews, financial analyses, and surveillance techniques necessary to obtain evidence based on the elements of the allegation.
9. Records responses to questions asked during the interview to accurately document facts and statements that may be used in court.

Interacting With Computers

1. Creates and reviews electronic spreadsheets and databases detailing disbursements, receipts, and policies in order to make comparisons between relevant financial information.
2. Conducts research and surveillance on potential violations.
3. Utilizes basic word processing and presentation software to accomplish tasks.

Getting Information

1. Performs surveillance work related to an investigation by selecting an appropriate method, such as photography or tape recording, for gathering evidence based on circumstances of case and rights of suspects or individuals.
2. Searches commercial, state, and federal databases in order to check the availability of information, such as personal, criminal, and business history, tax returns, loan documents, and other financial statements pertinent to the investigation.
3. Performs investigative activities for full-scale investigations, including cases that involve a statewide geographic area, multiple investigators, and outside agencies and personnel.
4. Records actions and conversations of suspects using video cameras, audio intelligence devices, tape records, and other surveillance devices.
5. Locates and secures documentation sufficient to support cases.
6. Coordinates with legal team to request subpoenas from the agency's legal department for suspects' financial records and/or personal appearance.
7. Collects digital and written information from on-site visits using scanning, copying, and other equipment.
8. Asks staff from appropriate commercial, state, and federal agencies for relevant information.

Operating Vehicles, Mechanized Devices, or Equipment

1. Operates vehicles in order to carry out applicable duties.

Communicating with Supervisors, Peers, or Subordinates

1. Works closely with leadership and peers to accomplish team objectives.
2. Collaborates with FISU staff to develop methods for moving forward with cases.
3. Discusses findings with management, director, and other personnel participating in the investigation to determine if an adequate amount of proof has been established to go forward with legal action against the suspect.

Competencies (KSA's)

Competencies:

1. Integrity and Trust
2. Listening
3. Time Management
4. Composure
5. Problem Solving
6. Decision Quality
7. Organizational Agility
8. Action Oriented
9. Written Communications
10. Customer Focus

Knowledge:

1. Knowledge of Investigative Principles
2. Knowledge of Law and Government
3. Knowledge of Basic Computer Applications
4. Knowledge of Psychology
5. Knowledge of Accounting Principles
6. Knowledge of Public Safety and Security

Skills:

1. Judgment and Decision Making
2. Critical Thinking
3. Writing
4. Complex Problem Solving
5. Active Listening
6. Negotiating
7. Reading Comprehension
8. Speaking
9. Monitoring
10. Time Management
11. Coordination
12. Social Perceptiveness

Abilities:

1. Oral Comprehension
2. Inductive Reasoning
3. Written Comprehension
4. Selective Attention
5. Written Expression
6. Ability to Solicit Information from Others
7. Speech Clarity
8. Oral Expression
9. Deductive Reasoning
10. Flexibility of Closure
11. Visualization

Tools & Equipment

1. Vehicle
2. Computers
3. Fax Machines
4. Copiers
5. Scanners
6. Phones
7. Calculators
8. Recording Devices
9. Label Device
10. GPS

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.