Events AV/VC Ops Technician

We're looking for a talented Events Ops Technician to provide support in owning world class event presentations beginning to end. You'll join a team whose mission is to provide joy through frictionless support that is globally consistent and solves problems in innovative and creative ways to have a big impact.

Onsite position

Events Ops Technician

? Reviews onsite MPR client requests and provide technical direction for the planning, scheduling, and delivery of services

? Operates PTZ cameras, video switchers, digital audio mixers, and Crestron routing systems for large and medium scale events

? Manages streaming encoding and quality during live events, trim and deliver recorded events

? Technical point person during board meetings and high-profile conference calls

? Partners with vendor technicians on larger scale events

? Partners with training supervisor to train incoming Help Desk technicians on events best practices

? Contributes to documentation of on-site equipment and protocols

? Collaborates with AV engineering team on projects requiring operational assistance such as testing new additions to spaces and getting spaces ready for build outs

? Manages maintenance testing for event spaces and studios such as pre-show testing and post power outage testing

? Maintains studio and event inventory

? Keeps event computer fleet up to date and compliant with Corp Sec as needed

Requirements include

? Experience owning smaller events end to end from event request to technical execution

? Operational experience with event production equipment - audio mixers, microphones, video switchers, etc

? History of direct customer service

? Versed in Apple OS, presentation software like Keynote, PPT

? Some exposure to video conferencing, streaming

? Excellent communication skills utilizing tools like Google Suite, Zendesk, Slack, and Jira