New

Customer Care Operator - Borgata

MGM Resorts International
$15.49
United States, New Jersey, Atlantic City
Apr 15, 2025
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Customer Care Operator, you will set the stage for guest experience with your welcoming smile and service. THE STARTING RATE:$15.49 THE DAY-TO-DAY: Answer inbound telephone calls where transactions range from call transfers and overhead paging to guest wake-up calls and message delivery Prepare and handle a high volume of repetitive customer interactions over the telephone in a fast-paced environment Provide customers with a clear picture of products and services, always leading the call without failing to listen to the voice of the customer Provide important observations gathered from many customer interactions, offering suggestions to improve process, product or service offerings THE IDEAL CANDIDATE: Looks forward to working with a team to provide positive experiences Describes themselves as detail-oriented Enjoys helping others and likes to make a good impression Can handle multiple tasks at one time THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14367 Are you ready to JOIN THE SHOW? Apply today!