Premium Audit Technician

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Ensures commercial lines policy audits are completed in accordance with manual rules and premium audit guidelines. Handles incoming calls and inquiries from insureds, agents and underwriters. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Reviews and analyzes mail Audit information supplied by the insured. Applies appropriate classification codes in accordance with manual rules, state regulations and premium audit standards to determine appropriate premium. Reconciles exposure basis against verification source documents.
• Communicates through direct contact with agents, insureds, internal and external auditors to clarify missing, incomplete or erroneous information relative to the audit completion, policy procedures and class code information.
• Responds to inquiries from internal and external customers. Consults with underwriting and directly with the appropriate WC boards for approval of codes when additional classes are discovered through the audit process.
• Responds to and resolves audit disputes and makes appropriate changes to revise audits as needed.
• Utilizes automated premium audit work management system, commercial lines automated system and other tools to complete assignments in accordance with established goals.
• Utilizes Premium Audit Management system to maintain established customer service levels and business objectives working independently with minimal supervision to achieve established goals.
• May train new and/or less experienced technician.

Knowledge and Requirements

• Ability to work independently.
• Strong PC skills including Microsoft Word and Excel.
• Possesses solid interpersonal skills.
• Excellent oral/written skills and ability to interact with customers, agents, peers, field staff and claim handling

Education and Experience

• College Degree preferred

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.