Inventory Management Associate

Job Title: Inventory Management Associate

The Inventory Management Associate supports various inventory and customer service-related functions. Responsibilities include maintaining accurate inventory control, processing inventory movements, fulfilling customer requests, and ensuring compliance with safety and quality standards. The role requires effective communication with customers and internal teams, adherence to company protocols, and a proactive approach to problem-solving.

• Monitor slow-moving and dead inventory.
• Conduct cycle counting and annual physical inventories.
• Manage consigned, non-consigned, customer-owned, or third-party inventory.
• Process inventory movement requests on and off-site accurately.

• Provide customer service support and maintain communication with customer contacts.
• Enter orders, generate reports, maintain metrics, and track cost savings.
• Interface with customer purchasing directors, facility directors, and plant managers.
• Update and maintain Standard Operating Procedures (SOPs).

• Handle back-order reporting, expediting, direct factory shipments, and third-party support.
• Resolve open invoices, pricing issues, and manage quotes and document control.

• Perform shipping coordination activities, including packaging, documentation, and hazardous material handling.
• Operate basic warehouse equipment and conduct equipment inspections.
• Prepare shipping documentation for hazardous materials as required.

• Utilize systems such as SAP, Intranet, Avantor Inventory Management Systems, and customer-specific systems for inventory fulfillment and reporting.

• Meet performance goals for safety, quality, and efficiency.
• Create programs to enhance service efficiencies and document change management.
• Interface with Avantor sales teams and manufacturer representatives.

• Perform desktop delivery of inbound packages to customer contacts.
• Take on additional responsibilities as assigned.

• High School Diploma or GED required.

• Background in material handling, inventory replenishment, or customer service.
• Experience in shipping, inventory management, or purchasing preferred.
• Familiarity with scientific products and services is a plus.

• Technical Proficiency: Intermediate computer skills, including Microsoft Word and Excel.
• Customer Service: Strong communication and a professional, solution-oriented attitude.
• Safety & Quality: High regard for adherence to safety protocols and quality standards.
• Self-Management: Ability to prioritize tasks, meet deadlines, and work independently.
• Knowledge Base: Understanding of scientific products, shipping, and purchasing processes is advantageous.

This position offers the opportunity to work in a dynamic, customer-focused environment with a focus on quality and efficiency. The role is ideal for someone with strong organizational skills and a passion for providing exceptional service.

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With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.