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Requisition ID:211593 Posting Locations: Clayton; Greensboro; Raleigh Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time Teammates are also eligible for:
- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance - Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
Refresh and Grow your Career with Us!
Job Overview
The Customer Development Manager role will have a primary responsibility of delivering the business plan for theFLO/Wholesale/Compassgroup of customers within the defined geography that they are accountable for. The Customer Development Manager - FLO/Wholesale/Compasswill support the Sr. Director of On Premise and play a critical role in the profitable growth of their assigned account base within their respective markets. This role will lead, initiate and prepare all contract negotiations in partnership with the Sr. Director of On Premise that will be presented and shared with customers. Customer Development Manager - FLO/Wholesale/Compass Duties & Responsibilities
- Delivers the key metrics goals (Volume, DNGP, Revenue, and Other Initiatives) for assigned customer base by identifying and executing against both CCCI and customer priorities
- Develops and establishes trusting relationships with each customer that enables the CDM to influence their purchasing decisions; implement Look of Success (LOS); identifies the optimal mix of packages and brands for each outlet based on beverage categories and consumeraccount needs. Performs timely business reviews with each customer to identify customer needs (gaps) and present solutions back to Management for review and approval. Identifies volume trends, brand, package voids, and the opportunity for new products as available
- Maintains accountability for preparing and planning an effective and efficient process for time spent in the market with customers. Develops a plan that delivers an adequate balance of time in the market with customers and time spent conducting administrative duties
- Collaborates with multiple cross-functional partners (Customer Care Center, Field Operations, Equipment Services, Retail Sales) to ensure optimal customer satisfaction and support
- Prepares business reviews for customer presentation; creates and constructs contract documents to be shared with and signed by customers; assembles all data and populates information into all customer evaluations (EVA's) in preparation for management approval
- Maintains accountability for timely and successful completion of all assigned capabilities training courses throughout the year
Knowledge, Skills, & Abilities
- Selling skills or experience with face to face interaction
- Strong communication skills both electronically and verbally
- Strong computer (Office, IOS) skills needed for use of technology and devices, proficient
- Office-based platforms around PowerPoint, Excel, Word, Outlook needed
- Strong planning, organization, and administration skills are a must
- Must be strategically geared to help point their business in the right direction
Minimum Qualifications
- High school diploma or GED
- Knowledge acquired through 1 to up to 3 years of relevant work experience
- Valid Driver's License
- Collaborating for Value Training
Preferred Qualifications
- Bachelor's degree
- College Degree Preferred (Business Management, or Administration)
Work Environment
Office Environment #LI-MP1 As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..
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Coca-Cola Bottling Co. Consolidated
life insurance, paid time off, paid holidays, 401(k)
Jan 14, 2025