Software Implementation Specialist

Category:

Packaged Software

Employment Type:

Contract To Hire

Reference:

BH-364543-20

Implementation Specialist | IT Rollouts & Training | Growth Opportunity

Are you a detail-oriented professional with a passion for IT system rollouts, training, and process improvement? Do you enjoy working in a fast-paced, collaborative environment where you can make a real impact? If so, this is the perfect opportunity for you!

The Opportunity

Join a dynamic IT Implementation and Adoption team, where you'll play a critical role in deploying and supporting technology initiatives across multiple locations. This role requires a strong communicator and organizer who can coordinate rollout plans, develop training materials, and ensure a smooth transition for new system implementations. You'll work closely with IT development, training, and support teams to bridge the gap between technology and end-user adoption.

What You'll Do:

Project Coordination & Implementation:

• Manage multiple implementation projects, including software rollouts, location openings/closures, and company acquisitions.
• Serve as the primary liaison between IT and field organizations.
• Develop project plans, training schedules, and communications for smooth rollouts.
• Coordinate IT and service center resources to meet project objectives.

• Design, develop, and deliver instructor-led training sessions, both in-person and via webinars.
• Provide hands-on support during and after implementations to ensure user adoption.
• Assist with developing knowledge base articles and best practices for IT support teams.

• Analyze business processes and software applications to identify key training points.
• Organize multiple work tasks, set priorities, and meet deadlines efficiently.
• Collaborate with internal teams to propose solutions that improve workflow and system efficiency.

• Bachelor's degree
  in Business Administration, Education, Computer Science, or a related field.
• 3+ years of experience
  in IT implementation, training, or a related role.
• Strong knowledge of business processes, project management, and system training.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  -advanced Excel skills required.
• Exceptional verbal and written communication skills.
• Experience in training development and presenting to small groups.
• Strong organizational and administrative abilities.
• Ability to motivate and persuade
  teams toward successful project adoption.

• Experience with complex scheduling and project management methodologies.
• Familiarity with MS Project
  and training best practices.
• Knowledge of commonly used training concepts and procedures.

• On-site position
  based in Irving, TX (not hybrid/remote).
• Requires occasional travel
  to warehouse facilities.
• Must be able to lift up to 45 pounds
  and travel via aircraft when needed.

• $35/hr to $37/hr contract rate with conversion salary range $65,000 to $70,000 base plus profit share
  
• contract to hire opportunity
  
• Candidates must be local to the Dallas/Fort Worth area
  
• Qualified candidates must not now or in the future require sponsorship.
  
• NOTICE- Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.