Revenue Systems Analyst

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, andinnovate.Webelieve that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job assumes responsibility for accomplishing tasks that yield efficiency in the maintenance of multiple revenue cycle applications (i.e., patient access, patient accounting, claims clearinghouse, eligibility, etc.). Tasks are performed under the direction of lead and/or direct supervisor. Participates in analyzing, testing, auditing, Implementing, documenting and communicating systems functions, trends, issues, and resolutions. Receives guidance and is trained in the performance of job duties, but will be expected to demonstrate expertise regarding the functions performed, recognizing trends and potential issues in order to advise direct supervisor.

Education

Required -High School diploma or equivalent

Preferred -Bachelor's degree in Finance, Accounting, Business, Healthcare Administration or related field

Work Experience

Required -4 years of related experience in a health care setting
Experience working with revenue cycle, analysis, supporting applications, testing, auditing, developing, implementing, and communicating.

Preferred - Experience utilizing EPIC or other patient accounting products, billing clearinghouse applications, and/or eligibility applications

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval ofrequired job information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job procesess.

• Customer service focused with demonstrated ability to gather and disseminate information through effective communication with a diverse range of people, either in person or over the phone.

• Ability to work collaboratively with other departments and functional areas.

• Sound judgment skills in handling/escalating difficult situations and good organizational, time management, interpersonal, and conflict resolution skills, excellent decision making skills.

• Good analytical skills with a strong attention to detail.

• Prioritization skills necessary in order to meet the needs of the Financial Services department and the clinical areas.

• Self-directed including the ability to work under minimal supervision.

• Excellent organization skills in order to handle several tasks and interruptions in a positive manner.

• Ability to travel throughout and between facilities, and ability to travel long distance(for conferences, training, and meetings).

Job Duties

• Addresses customer needs by documenting requirements, gathering pertinent Information, analyzing the nature and complexity of requests, resolving basic issues and routing more complex ones per department protocol.
• Prioritizes daily tasks in a manner that ensure daily completion and identifies ways to improve processes.
• Develops training documentation and identifies issues with system functionality.
• Researches and understands technical documentation to resolve Issues, support solutions, and improve overall systems knowledge.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Must be able to endure visual strain for 80 to 90 percent of workday when reviewing computer reports, hand-written documentation or working at computer terminal.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Maryland, New York, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) orcareers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View theEEO is the Law posterand itssupplement, as well as thepay transparency policyfor more information.

Affirmative Action Policy Statement